Learning Solutions Business Partner

3 weeks ago

Brampton, Canada Home and Community Care Support Services Full time

**Job Description**:
MAJOR RESPONSIBILITIES

Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning solutions, facilitate formal training for new and existing employees, support new hires to successfully onboard (including performance coaching and support post training) and conduct on-going performance audits to proactively identify learning needs and solutions.

The learning component will include learning and education needs pertaining to HCCSS systems for Patient Care Services including The Art of Case Management, the RAI- assessment tools, policies, procedures, programs such as customer service, orientation, case management services and other related HCCSS systems, programs and tools related to Patient Care Services.

What must you have?

***
- Three (3) to five (5) years’ experience in delivering learning solutions, facilitation and/or design in a patient centric environment
- Regulated Health Professional preferred
- Previous experience facilitating the learning of technical learning programs, ideally within a health care environment
- Proven excellent presentation and group facilitation skills
- Demonstrated focus on providing innovative solutions to meet the needs of our learners
- Knowledge of, and demonstrated experience in Case Management preferred
- Knowledge of, and demonstrated experience in RAI training preferred
- Post-secondary education in Adult Education preferred
- Previous experience in designing, delivering and evaluation customer service training is preferred
- Knowledge of, and demonstrated experience in Change Management preferred
- Knowledge of and adherence to all HCCSS policies, procedures and relevant administrative practices
- Knowledge of HCCSS patient services strategies, objectives, priorities and programs
- Practical knowledge of Long Term Care Act, Substitute Decisions Act, Placement Regulations and Health Care Consent Act
- Good knowledge of community resources (e.g. services and programs)
- Strong understanding and commitment to quality programs and best practice
- Understanding of HCCSS Central West stakeholders, patient service delivery frameworks and methods, and overall issues and priorities within the health care sector
- Excellent working knowledge of patient database systems
- Successful completion of RAI-HC competency modules
- Proven facilitator experience with excellent communication skills (written/documentation and verbal).
- Strong relationship building skills and maintains positive working relationship with external and internal contacts
- Experience effectively working with multiple stakeholders to gain understanding, determine need and build learning solutions
- Excellent critical thinking and decision making skills
- Highly detailed with strong organizational, time management, prioritization, planning and multi-tasking skills
- Flexible, adaptable and responsive to change
- Accountable for own actions and decisions
- Self-directed with the ability to work independently
- Excellent understanding of communication in education and training
- Courteous and respectful in all interactions as well as able to work positively and collaboratively within a team environment
- Strong negotiation, problem solving, effective listening and facilitation skills
- Ability to maintain confidential information
- Empathy to sensitive issues
- Ability to communicate in French or another language an asset

What do we offer?

**We know wellness is supported with work-life balance.** In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities Membership in a world class defined benefit pension plan

Who we are

**We are Home and Community Care Support Services, ready to serve every person in Ontario.** We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

**If you’re interested in driving excellence in care and service delivery**, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment
- We thank all applicants for their interest; however, only those selected for an interview will be contacted_._

  • Learning Solutions Business Partner

    3 weeks ago

    Brampton, Canada UNAVAILABLE Full time

    Job Description MAJOR RESPONSIBILITIES                Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning...

  • Learning Solutions Business Partner

    3 weeks ago

    Brampton, Canada UNAVAILABLE Full time

    Job Description MAJOR RESPONSIBILITIES                Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning...

  • Learning Solutions Business Partner

    3 weeks ago

    Brampton, Canada UNAVAILABLE Full time

    Job Description MAJOR RESPONSIBILITIES                Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning...

  • Learning Solutions Business Partner

    3 weeks ago

    Brampton, Canada Home and Community Care Support Services Full time

    Job Description MAJOR RESPONSIBILITIES Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning solutions,...

  • Learning Solutions Business Partner

    4 weeks ago

    Brampton, Ontario, Canada Home and Community Care Support Services Full time

    MAJOR RESPONSIBILITIES Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning solutions, facilitate formal training for...

  • Learning Solutions Business Partner

    3 weeks ago

    Brampton, ON, Canada UNAVAILABLE Full time

    Job Description MAJOR RESPONSIBILITIES Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning solutions, facilitate...

  • Learning Solutions Specialist

    5 days ago

    Brampton, Canada Home and Community Care Support Services Full time

    **Job Description**: **_ CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Are you a learning solutions specialist with expertise in planning, delivering and evaluating learning solutions? Are you looking to make a difference in your community? You’re looking in the right place. **We are currently looking for a Regular Full-time Learning Solutions...

  • Business Partner, HR

    4 days ago

    Brampton, Canada City of Brampton Full time

    **Job Description**: **JOB TITLE**:Business Partner, HR **DEPARTMENT**:Corporate Support Services **POSTING NUMBER**:105534 **NUMBER OF POSITIONS**:1 **JOB STATUS & DURATION**:Full Time Permanent **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you will report to the location of City Hall. **SALARY...

  • Human Resources Business Partner

    3 days ago

    Brampton, Canada Stafflink Full time

    Job Description Our client within the construction industry is seeking a Human Resources Business Partner to join their team. In this role, your responsibilities will encompass a range of HR areas, including employee relations, talent management, policy interpretation, and organizational design. Please note: This is a fully on-site role in Mississauga,...

  • Solution Architect

    3 weeks ago

    Brampton, Ontario, Canada infinity Solutions Full time

    Solution Architect Brampton, ONSkills and Responsibilities:Solution experience with Azure cloud services: ADF, ADLS Gen2, Databricks, Synapse Solution experience with big data tools: Hadoop, Spark, Kafka, etc. Solution experience with relational SQL and NoSQL databases, Informatica. Experience with stream-processing systems: Eventhub, Spark-Streaming, etc....

  • Human Resources Business Partner

    2 days ago

    Brampton, Canada Stafflink Full time

    Job Description Our client within the construction industry is seeking a Human Resources Business Partner to join their team. In this role, your responsibilities will encompass a range of HR areas, including employee relations, talent management, policy interpretation, and organizational design. Please note: This is a fully on-site role in Mississauga,...

  • Human Resources Business Partner

    2 days ago

    Brampton, Canada Stafflink Full time

    Job Description Our client within the construction industry is seeking a Human Resources Business Partner to join their team. In this role, your responsibilities will encompass a range of HR areas, including employee relations, talent management, policy interpretation, and organizational design. Please note: This is a fully on-site role in Mississauga,...

  • Business Systems Analyst

    3 days ago

    Brampton, Canada Epsilon Solutions Ltd. Full time

    Role: Business Systems AnalystLocation: Brampton, Canada ,ON ( Onsite)Term: Long Term ContractJob Description Custom development - Working on project, programs and agile squads for Digital within the following portfolio items on rogers.com and fido.ca: Electronic Billing & Payment, Account and Wireless Dashboards, Sign-in, Identity Management and...

  • Business Systems Analyst

    2 days ago

    Brampton, Canada Epsilon Solutions Ltd. Full time

    Role: Business Systems AnalystLocation: Brampton, Canada ,ON ( Onsite)Term: Long Term ContractJob Description Custom development - Working on project, programs and agile squads for Digital within the following portfolio items on rogers.com and fido.ca: Electronic Billing & Payment, Account and Wireless Dashboards, Sign-in, Identity Management and...

  • Business Systems Analyst

    2 days ago

    Brampton, Canada Epsilon Solutions Ltd. Full time

    Role: Business Systems AnalystLocation: Brampton, Canada ,ON ( Onsite)Term: Long Term ContractJob Description Custom development - Working on project, programs and agile squads for Digital within the following portfolio items on rogers.com and fido.ca: Electronic Billing & Payment, Account and Wireless Dashboards, Sign-in, Identity Management and...

  • Data Solution Architect

    2 hours ago

    Brampton, Canada Epsilon Solutions Ltd. Full time

    Role – Data Solution Architect Data ArchitectEdmonton, ABDescriptionResource should have strong knowledge in Cloud and Informatica ETL (Hands-on).Responsible for evaluating migration needs, design and implement effective database solutions and models to store and retrieve dataHigh-performing, being accountable on given tasks in timely manner, adapting to...

  • Learning & Development Coordinator

    7 days ago

    Brampton, Canada MDA Full time

    **The Company**: For those who dream of advancing our space in the Universe and on Earth, we’ll take you there. Serving the world from our Canadian home and our global offices, MDA is an international space mission partner and robotics & space operations, satellite systems and geointelligence pioneer with a 50-year story of firsts on and above the Earth....

  • Solution Delivery Manager

    3 weeks ago

    Brampton, Ontario, Canada Rogers communications inc. Full time

    Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that...

  • General + Forklift

    7 days ago

    Brampton, Canada Novus Business Solutions Full time

    Responsibilities: - Work indoors and outdoors - Operate Forklift - Work in a Steel Fabrication Shop - Organize and sort shipments of steel onto skids - Strap steel members to skids and prepare for shipping - Offload, unpack, verify, inspect, report and document freight to standard receiving procedures - Verify, pack, label, load and document materials on...

  • Global Business Management Instructor

    3 weeks ago

    Brampton, Canada triOS College Business Technology Healthcare Inc. Full time

    Responsibilities Job Title: Global Business Management Instructor Company:  triOS College Location: Brampton Sault Campus, located by Bramalea City Centre. Hours:  Part-time opportunity. Monday to Wednesday- 5 pm to 10 pm or Monday to Thursday- 8 am to 1 pm Start Date: December 19th, 2023- Dec 2024 About Us: triOS College is...