Business Systems Analyst

2 weeks ago

Brampton, Canada Epsilon Solutions Ltd. Full time
Role: Business Systems Analyst

Location: Brampton, Canada ,ON ( Onsite)

Term: Long Term Contract

Job Description

  • Custom development - Working on project, programs and agile squads for Digital within the following portfolio items on rogers.com and fido.ca: Electronic Billing & Payment, Account and Wireless Dashboards, Sign-in, Identity Management and microservices.
  • Experience managing technical projects or having technical background regarding development is required
  • RFP experience and vendor management will be an asset
  • Document internal business user and functional specification requirements using interviews, document analysis, workshops, surveys, and task and workflow analysis in moderate to highly complex environments.
  • Prepare documentation on expected benefits, use cases, current/proposed process, workflows, data flows, process re-engineering studies, functional specifications, risk integration, end-user adoption plans/ guides and organization structures.
  • Interact with the users of the functional applications to understand their needs and to anticipate ways in which technological solutions can enhance the business processes.
  • Collaborate with Product Owners, Design teams and Solution Managers to achieve a holistic solution
  • Provide excellent cross-organizational communications and subject matter expertise.
  • Review the technical design, development and implementation plan and vendor statement of work for assigned projects.
  • Represent project stakeholders throughout project delivery.
  • Preparation of system documentation including T-shirt sizing, Requirements Matrix, PS1, PS2, Solution Design Specifications and testing guidelines following the IT System Development Life Cycle (SDLC).
  • Conduct project review sessions, obtain sign offs, and coordinate acceptance tests to ensure timely delivery of requirements.
  • Interact with Systems Analyst/Programmers to ensure that questions and discrepancies about specifications are resolved during the solution development process.
  • Conduct Gap Analysis.
  • Provide implementation support and assist with post implementation support

Qualifications, Skills And Attributes

  • Undergraduate degree in Business, Computer Science or equivalent.
  • 5 - 8 years' experience as a Business Systems Analyst preferably with hands-on knowledge in designing and providing solution to applications within the web infrastructure
  • 3 to 5 years' experience using Rogers systems preferred and/or an asset
  • Experience with a variety of Project Management, Business Process Management and Software Development Lifecycle methodologies (Waterfall and Agile).
  • Demonstrated success working with internal and external business teams to understand and gather requirements and working with project teams to meet expectations.
  • Ability to quickly grasp new ideas and solutions and communicate effectively with colleagues (business and technical staff) and end users.
  • Excellent decision-making, verbal and written communication skills; interpersonal and organizational skills.
  • Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization.
  • Experience working with external vendors.
  • Willing to travel to the GTA to meet with business partners.
  • Core Competencies: Strong technical background, ability to handle high pressured environment, customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking.
  • Role-Specific Competencies: Business Analysis; innovative design skills, problem solving; work-flow analysis; project management.
  • Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience.
  • Demonstrated problem solving skills.
  • Highly developed analytical and logical reasoning skills.
  • Excellent time management and priority management skills.
  • Proactive, responsive and focused.
  • Flexible and possesses a willingness to take on new projects/roles and to contribute to the team's success in a variety of capacities.
  • Self-starter with the ability to multi-task effectively and independently within a fast-paced environment.
  • Be a leader on the team, mentor and assist other BSA's on the team to achieve excellence
  • Willingness to roll up your sleeves and do whatever it takes for a successful delivery of a project
  • 2-3 years experience running Agile methodology, writing requirements as User Stories and help manage the backlog
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