Resource Specialist

2 months ago

North York, Canada Segal GCSE Full time

Segal is an audit, accounting, tax and business advisory leader located in North York and serving Toronto and surrounding regions. Effective July 1, 2022, Segal LLP and GCSE LLP merged to form Segal GCSE LLP. We are now one of the largest, independent firms in the Greater Toronto Area, providing our valued clients with an expansive service experience, which enables greater opportunities for growth and prosperity for both our team and our clients.

**The Role**:
**Responsibilities**:

- Facilitate the allocation of Segal GCSE professional staff to client engagements to ensure alignment with firm priorities and our people first approach.
- Thorough use of continuous planning activities, proactive management and scheduling of resources to meet staff utilization targets

Assist with resource booking confirmation and provide appropriate solutions to daily scheduling conflicts
- Maintenance of forecast spreadsheets and workflow reports based on feedback from Managers
- Monitor day to day client file and engagement activities and resourcing. Identify potential instances of under-utilization and actively work with Resource Manager to address and solve those issues
- Identify and resolve unassigned client files/engagements and reallocations for all new joiners/leavers
- Develop solid working knowledge of Segal GCSE technology utilized for resourcing workflow
- Analyze business needs and staff requests to establish new career paths as required; developing ongoing approaches to easily match staff interests with firm needs

**Knowledge, Skills and Experience**
- A post-secondary diploma/degree in a related field plus a minimum of 3 years ideally in a professional services environment.
- A demonstrated ability to learn and develop skills to build and retain knowledge and ideally, a keen understanding of or an ability to learn and understand the scheduling and resource management process under the guidance of the Resource Manager.
- Ability to communicate effectively (both written & verbal), negotiate and influence effectively, consult with others, build relationships, facilitate group discussions, and execute on change management activities
- Strong organizational skills and very detail oriented.
- Ability to analyze data, interpret findings and provide insight to leadership
- Ability to deal confidently with Partners, managers and all staff levels in a professional manner
- Strong sense of professionalism, integrity, sound judgment and tact; self-confident with the ability to make decisions
- Ability to multitask, set appropriate priorities and consistently meet set deadlines
- Strong proficiency in Microsoft Office Suite especially Excel and a quick learner with other technologies/software. Experience with CCH Workflow is an asset.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$85,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in North York, ON M2P 2G4

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