Inside Sales Representative

1 month ago

Montréal, Canada CMA CGM (Canada) Inc. Full time

CMA CGM Montreal is looking for a Inside Sales Coordinator who is customer focused and thrives in a fast-paced environment.
- **Applicants must be legally authorized to work in Canada.**_

** DESCRIPTION**
- Responsible for driving the Sales & Marketing activities within the assigned region by developing business with new customers and increasing market share with existing customers in order to achieve targets.

**ESSENTIAL DUTIES & RESPONSIBILITIES**
- Maintain current business and develop new business lanes with existing Customers via phone or internet communication channels (Teams, Skype, Zoom, etc.).
- Identify new accounts to be onboarded in line with Trade and Commercial objectives.
- Prepare a budget strategy for assigned and new Customer accounts in conjunction with the reporting Manager to ensure that the customer accounts meet or exceeds volume/revenue/contribution objectives as outlined in the budget.
- Prepare a Sales call plan for the week ahead & conduct proactive telephone sales calls promoting CMA CGM Liner and CMA CGM + services to Customers.
- Update CRM daily with all required information and relevant details as it pertains to: market identification, Customer portfolios, Business plans, Sales calls & visits, customer leads, etc.
- Propose volume potential & new opportunities to the Trade team, clearly reporting lost business with detailed information.
- Analyze and identify the customers supply chain model and propose full business solutions to the customer with the support of CMA CGM group in-house specialists.
- Successful budget performance will be expected against CMA CGM Liner, CMA CGM + & Supply Chain solutions recommendations.
- Collect market information on the competition’s activities regarding rates, new & existing services, etc. and submit to your Manager on a consistent basis.
- Generate Sales Leads for business controlled out of Canada.
- Promote improved partnerships and agreements when closing deals with customers: long term agreements / mutual commitments / match back programs / value added services for assigned customers.
- Work closely with customers, internal departments and overseas as partners in resolving issues and creating strong relationships.
- Strive for exceptional customer service and positive promotion of CMA CGM brand identity in the industry.
- Other duties as required.

**QUALIFICATIONS**
- **Education**:University degree and Transportation courses/schooling an asset
- **Experience**:2 years of experience in international transportation/ shipping
- **Other**:

- Excellent Communication and interpersonal skills
- Strategic vision and analytical skills
- Well versed in ALL Microsoft Windows based programs
- Ability to multi task and prioritize time sensitive issues
- Bilingual, French and English Required
- **We are an equal opportunity employer**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Montréal, QC H3C 1J2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- are you legally authorized to work in Canada?
- Are you located in Montreal?

Work Location: Hybrid remote in Montréal, QC H3C 1J2

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