Booking & Registration Clerk B - Ecfh Reception
2 weeks ago
**Req ID: 136827**
**Company: Nova Scotia Health**
**Location: Central** **Zone, East Coast Forensic Hospital**
**Department: MHA CZ ECFH Nonclinical/Info**
**Type of Employment: Temporary** Hourly FT long-assignment** (100%** FTE) x 1** **position(s)**
**Status: NSGEU** **Admin Professionals** Position**
**Posting Closing Date: 11-Aug-22**
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
**Responsibilities**:
Reporting to the Health Services Manager or delegate, The Clerk is the initial contact for the unit. The Clerk provides clerical support for unit operations including the interdisciplinary team of all mental health professionals, physicians/psychiatrists, and the Health Services Manager.
Clerical support may include but are not limited to registering of patients, faxing, data entry, and photocopying, answering phone calls, responding to public, staff and patient inquiries, booking appointments, Order and maintenance of unit supplies. The Clerk works collaboratively with other support staff, mentoring when indicated; may be required to cover other positions within the clerical and admin support group. Ensures documentation is complete and accurate as per standards. Liaison between Health Information Services and the team.
**Qualifications**:
- Grade XII plus one year related experience or graduate of a recognized one year secretarial/business program
- Previous time capture and scheduling considered an asset.
- Medical terminology is an asset
- Previous STAR and PHS experience is an asset
- Effective communication and interpersonal skills
- Demonstrates problem solving and decision making skills
- Expectation of a high level of Customer Services when dealing with clients, families, clinical teams and the public
- Commitment to maintain and protect patient, client, and personal safety on an ongoing basis
- Commitment to confidentiality and privacy of NSHA patients
- Ability to organize and prioritize duties, while maintaining attention to detail and accuracy
- Ability to work with mínimal supervision, or as a member of a team (interdisciplinary or clerical)
- Ability to deal with numerous task, interruptions and change an asset
- Typing and computer skills an asset
- Competencies in other languages an asset, French preferred
The Clerk exhibits sound judgment and initiative while working within the philosophy, objectives, guidelines, legislations, policies and procedures, Mission, Vision and Strategic Direction of Mental Health & Addictions and incorporates into daily practice the Core Competencies and Values of the Nova Scotia Health Authority.
**A Skills test may be conducted as a component of the selection process to assess technical and job specific knowledge.**
**Hours of Work**:
Long Assignment, Full Time (100%) Position; 70 hours bi-weekly
Approximately 12 Months.
Shifts will be 1000 - 1800 hours with some shifts 0800 - 1600
Some weekend coverage may be required.
**Salary Information**:
$20.09 - $21.91 Hourly
**Once You've Applied**
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021.
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