Booking & Registration Clerk B - Pain Management

2 months ago

Dartmouth, Canada Nova Scotia Health Authority Full time

**Req ID: 190927**
**Location: Central Zone, Dartmouth General Hospital**
**Department: OPCZ Chronic Pain Clinic DGH**
**Type of Employment: Permanent Hourly PT (60%) x 1**
**NSGEU** **Admin Professionals Position**
**Posting Closing Date: 14-Nov-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

**About the Opportunity**:
Reporting to the Health Services Manager or delegate, the Booking & Registration Clerk contributes to the effective operation of Ambulatory Care - Pain Management Clinic by assisting in the general organization and patient flow and efficiency of the clinic. The booking clerk performs clerical and administrative duties following hospital policies and procedures while maintaining a high standard of maturity and discretion in handling confidential matters. The booking clerk will schedule patients for clinics visits, contacting them via phone or mail as required, with their appointment information.

**About You**:
We would love to hear from you if you have the following:

- Grade XII plus one year related experience or graduation from a recognized secretarial / office administration / business program
- Experience using STAR, PHS, Med Access, iScheduler and Eceptionist preferred
- Knowledge of medical terminology an asset
- Non violent crisis intervention training an asset
- Must be able to function independently in a high volume care setting
- Demonstrated verbal communication, accuracy and speed skills
- Coordination, organization and decision making skills
- Ability to learn and work quickly and be adaptable to change
- Competencies in other languages preferred, French an asset

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent, Part-Time (60%) position; 45 hours bi-weekly
- Training will take place at VG - Dickson Building. Once training is complete, this position will be located at both the VG Site - Dickson Building and at 107 Albro Lake Road, Dartmouth

**Compensation and Benefits**:
$22.89- $24.89 Hourly

**Once You've Applied**

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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