Student Services Representative/front Desk

3 weeks ago

Toronto, Canada SSLC Toronto Full time

**Sprott Shaw Language College** in Toronto is seeking an energetic and customer service oriented **Front Desk / Student Services Coordinator.**

The Front Desk / Student Services Coordinator serves as the friendly and professional first point of contact for all visitors to the campus from the front reception desk, providing information and referring students to people and services available to them both on and off campus.

This role is also responsible for coordinating all aspects of the student experience while on campus from Orientation to Graduation - preparing student documents, providing support for student activities, keeping students informed, and creating a warm and welcoming campus atmosphere.

The Front Desk / Student Services Coordinator must be able to work as a solid bridge between staff, teachers, students, and all visitors to SSLC.

**Some of the duties they are responsible for, include**:

- Introducing new students to the school
- Collecting student information and updating student files
- Answering questions and referring to appropriate services
- Promoting and providing administrative support for activities
- Documenting activities for social media posts
- Preparing student graduation documents
- Performing front desk duties

**Essential Qualifications**:

- Experience in a school environment or related field
- Experience working with international students (preferred)
- Excellent customer service skills; Friendly and approachable demeanor
- Excellent organization and computer / administrative skills; proficient in MS Office, Canva
- Ability to work with deadlines and to multitask
- Ability to work with a culturally diverse team and student body
- Ability to work as a member of a team and to accomplish tasks with little direct supervision

**Valuable Skills & Qualities**:

- Superior organizational and conflict-resolution skills
- Outstanding communication skills
- Keen intercultural sensitivity and openness to working with a diverse population
- Teamwork and personal initiative
- Openness to constructive criticism and feedback
- Flexibility with schedule

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: $17.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2023-05-04

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