Program Manager

2 months ago

Mississauga, Canada Nisa Foundation Full time

**Program Manager - Nisa Learning Job Description**

**Job Title**
- Program Manager - Nisa Learning

**Job Status**
- Full-Time

**Reports to**
- Director of Programs

**Location**
- Hybrid
- Nisa Foundation is a community-based charity that has promoted safety, security, and mental wellness for racialized women across Canada since 2014. The organization provides toll-free peer-to-peer counseling services, transitional homes for women & children fleeing abuse or homelessness, and facilitates educational workshops. Nisa Foundation's mission is to transform communities by engaging, equipping, and enriching the lives of women and children to reach their full potential._

**What You’ll Do**:
**Organizational Planning and Strategic Direction**:

- Analyze and evaluate internal business plans for alignment with programs and strategic goals.
- Propose recommendations based on emerging trends, expansion opportunities, and competitive threats.
- Develop systems, processes, and tools to facilitate, collect, and share knowledge generated by the programs.
- Evaluate key project outcomes, policies, advocacy efforts, and legislation for maximum impact.
- Collaborate with the senior management team to integrate cross-program activities and functions.

**Outreach, Expansion, and Business Development**:

- Develop and implement an outreach strategy to create Nisa Learning brand awareness.
- Build positive relationships with national partners across Canada.
- Stay informed about issues and resources related to abuse and violence for public awareness activities.
- Facilitate community networking, attend meetings, and research funding opportunities.
- Expand revenue-generating and fundraising activities to support existing programs and growth.
- Collaborate with other programs and external partners, maintaining a database of national resources.

**Financial Planning and Sustainability**:

- Set yearly budgets for all Nisa Learning locations in collaboration with the Finance Manager.
- Conduct monthly reporting for the finance department and participate in financial reviews.
- Adjust business strategy according to costs and develop short-term and long-term financial sustainability plans.
- Develop and execute fundraising strategies in collaboration with the Marketing team.

**Program Evaluation**:

- Develop and implement evaluation and feedback mechanisms to measure program effectiveness.
- Ensure continuous improvement based on feedback, outcomes, and efficiency metrics.
- Build and maintain relationships with key stakeholders, ensuring alignment with best practices.
- Stay up-to-date with emerging trends and best practices in community advocacy, prevention, and education for domestic violence.

**Training Initiatives, development and Management**:

- Collaborate with external partners or consultants as necessary to create innovative training programs, including the development of training materials, train-the-trainer sessions, and toolkits, ensuring alignment with organizational objectives and participant needs.
- Regularly revisit and update existing training materials, incorporating insights from evaluations and feedback to enhance content relevance and effectiveness. Proactively seek opportunities for improvement, ensuring that training programs stay current and aligned with evolving organizational goals.
- Oversee the training of staff and volunteer ambassadors, providing comprehensive guidance and support, including managing volunteer and workshop schedules.
- Monitor progress towards grant and program targets. Implement effective grant tracking mechanisms to assess and demonstrate the impact of training initiatives on organizational objectives.

**Ad Hoc**:

- Attend meetings as needed.
- Complete projects and duties as assigned.

**What you’ll bring to the team**:

- Strong leadership skills with the ability to inspire and motivate teams toward common goals.
- Proficiency in analyzing workflow processes, implementing policies, and ensuring compliance with legal requirements.
- Ability to analyze internal business plans, propose recommendations, and align programs with strategic goals.
- Experience in workforce planning, training module development, and onboarding optimization.
- Excellent communication and interpersonal skills for effective collaboration with team members, stakeholders, and partners.
- Understanding of budgeting processes, financial reporting, and developing financial sustainability plans.
- Strong networking skills to develop positive relationships with national partners and secure funding opportunities.
- Proven ability to identify areas for improvement, develop strategies, and implement solutions.
- Ability to adapt to a dynamic work environment and adjust business strategy according to changing circumstances.
- Strong project management skills to oversee various programs, initiatives, and fundraising activities.

**What we’re looking for**:

- Bachelor’s degree in a relevant field (Social

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