Field Service Apprentice

5 days ago


Quebec City, Canada GE Healthcare Full time

**Job Description Summary**: As the Field Service Apprentice, you will respond to service calls under supervision, perform various equipment service processes and procedures including troubleshooting issues, implementing repairs and completing preventive maintenance to drive customer satisfaction and ensure proper functionality of diagnostic imaging and Life Care Solutions equipment. You will work with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

**Essential Responsibilities**:

- Learn to complete on-time and accurate Preventative Maintenance and FMIs.
- Assist experienced field engineers with equipment installations.
- Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
- Effectively communicate and partner with teammates and colleagues.
- Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
- Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
- Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
- Serve as a member of the account community for key accounts.
- Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
- Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
- Keep up to date with competitor information and market trends.
- Answer service calls independently without assistance within one year of employment.

**Required Qualifications**:

- Recent graduate or current student of no more than 12 months removed from a Biomedical Technology or Electrical or Mechanical Engineering Diploma/Degree.
- Must hold a valid drivers license.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

LI-SM1

**Additional Information**:
**Relocation Assistance Provided**:No


  • Apprentice Butcher

    1 week ago


    Quebec City, Canada IGA Full time

    **Apprentice butcher**: Part-Time Number of hours per week : between 20and25 Shift : Day Availability : Anytime **Become a butcher's apprentice!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the expert in cooking and cutting meat? Then this job should interest you! You have experience...

  • Apprentice Butcher

    4 weeks ago


    Quebec City, Canada IGA Full time

    **Apprentice butcher**: Part-Time Number of hours per week : between 20 and 35 Shift : Day, Evening Availability : Anytime **Become a butcher's apprentice!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the expert in cooking and cutting meat? Then this job should interest you! You have...

  • Field Technician

    4 weeks ago


    Quebec City, Canada Field Tech Solutions Full time

    Field Tech Solutions, a leading provider of contract services in the telecommunications sector, is actively seeking dedicated cable and fiber technicians to join our esteemed team. We have openings available in various provinces, offering ample opportunities for growth and development. If you are eager to make a meaningful contribution to our team, we will...


  • Quebec City, Canada Cummins Full time

    Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with mínimal direction. Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to...


  • Quebec City, Canada Canadian National Railway Full time

    Signals and Communications Apprentice CN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the...


  • Quebec City, Canada Canadian National Railway Full time

    Signals and Communications Apprentice - Canada CN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what...


  • Quebec City, Canada Canadian National Railway Full time

    Signals and Communications ApprenticeCN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the...


  • Quebec City, Canada Canadian National Railway Full time

    Signals and Communications ApprenticeCN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the...


  • Quebec City, Canada Canadian National Railway Full time

    Signals and Communications ApprenticeCN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the...


  • Quebec City, Canada Canadian National Railway Full time

    Signals and Communications ApprenticeCN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the...


  • Quebec City, Canada Whirlpool Corporation Full time

    **Requisition ID**: 59018 ABOUT WHIRLPOOL CORPORATION **This role in summary** Whirlpool Canada’s head office is located in Mississauga, Ontario. The position of Field Service Appliance Technician will be an assigned to **Quebec.** This role will be responsible for delivering exceptional customer service excellence in the homes of our consumers,...


  • Quebec City, Canada Whirlpool Corporation Full time

    **Requisition ID**: 59018 ABOUT WHIRLPOOL CORPORATION **This role in summary** Whirlpool Canada’s head office is located in Mississauga, Ontario. The position of Field Service Appliance Technician will be an assigned to **Quebec.** This role will be responsible for delivering exceptional customer service excellence in the homes of our consumers,...


  • Quebec City, Canada Integra LifeSciences Full time

    Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes. - The Field Service...


  • Quebec City, Canada Tomra Full time

    **Company Description** TOMRA Food is a multi-national organization and a leading provider of sensor based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high quality output have been our strengths for more than...


  • Quebec City, Canada Rotork Controls Inc Full time

    **Position Summary** This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. **The Opportunity** Reporting to the Service Manager, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective...


  • Quebec City, Canada Kodak Full time

    The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...


  • White City, Saskatchewan, Canada K-Line Group Full time

    Saskatchewan White City, SK Posted 2 years agoK-Line Maintenance & Construction K-Line is hiring Powerline Technician Apprentices. Join our SK team now_Multiple Positions AvailableThe Apprentice position assists in the construction, installation, maintenance, removal and inspection of transmissionand distribution systems. The Powerline Technician Apprentice...


  • Quebec City, Canada 1300-Applied Industrial Technology Full time

    Applied Industrial Technologies is currently seeking a qualified and motivated individual to fill the position of **Director - Shop & Field Services** for all of Canada. The location is flexible for any metropolitan area our Applied Regional Shops operate in**:Greater Vancouver Area (Surrey), Calgary, Edmonton/Nisku, Saskatoon, Greater Toronto Area,...


  • Quebec City, Canada Atlas Copco Canada Inc. Full time

    **Field Service Technician**: - Functional area: Service- Country: Canada- City: Quebec- Company name: Atlas Copco Canada Inc.- Date of posting: May 13, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...


  • Quebec City, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...