Appliance Field Technician

3 days ago


Quebec City, Canada Whirlpool Corporation Full time

**Requisition ID**: 59018

ABOUT WHIRLPOOL CORPORATION

**This role in summary**

Whirlpool Canada’s head office is located in Mississauga, Ontario. The position of Field Service Appliance Technician will be an assigned to **Quebec.**

This role will be responsible for delivering exceptional customer service excellence in the homes of our consumers, including performing technical diagnosis, repair and installation of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens.

Whirlpool Canada is the number one supplier of small and major home appliances, selling products under major brands that include Amana, Whirlpool, Maytag, KitchenAid, and Jenn-Air. Whirlpool Canada’s head office is located in Mississauga, Ontario.The position of Field Service Technician will be an assigned area in Canada.

**Your responsibilities will include**
- Diagnose concerns by interpreting the customer’s observations and determine proper solutions or repair
- Access manufacturers' service manuals and bulletins and use specialized tools and testing devices to locate the issue(s)
- Maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing,
- Communicate with customers for the purpose of estimates, and the use and care of their appliances, and prepare work orders, complete reports for billing, and maintain records for parts inventories and future service calls
- Ensure any installations that require connections to water, electrical or gas lines are completed correctly and in accordance with the installation instructions of the product.
- Look up and order parts
- Use business management software to manage service calls
- Demonstrate and practice customer service values when in customer home
- Prepare products for proper disposal, including recovering refrigerants, draining oils from compressors and washing machine gear cases
- Provide field support as needed for assist repairs
- Follow company processes as per service Standard Operating Procedures
- Demonstrate proper code of conduct and business ethics
- Proficient oral and written communication skills both English
- A valid driver’s license with a good driving record
- Physically fit with the ability to lift upwards of 55 lbs and to complete labour required daily.
- Obtain required certification through Whirlpool’s recommended resources
- Strong communication skills both internal and external
- Answer any and all questions the consumer might have about his or her appliance and service
- Demonstrate to customers on proper use and care of the appliance
- Bilingual in French and English
- Clear communication with company back office support staff

**Minimum requirements**
- High School Diploma or GED
- 1+ year experience in the appliance repair field or other service industry. (i.e. telecommunication, electrical, HVAC, maintenance )

**Preferred skills and experiences**
- Appliance Service Technician Red Seal Certificate (or in process of acquiring / registered as journeyman apprentice )
- Have formal technical training in appliance repair
- Knowledgeable and comfortable in using a tablet/laptop computers
- Adaptable to change and strong communication and teamwork skills, organizational, and customer service skills
- Comfortable with Google Software and Applications (Google sheets, docs, slides) or equivalent
- Highly developed organizational, and customer service skills
- Results-driven with proven trouble-shooting and problem-solving
- Read, comprehend, and where necessary complete items including a blueprint, electrical schematic, operating and maintenance manuals, work order, repair parts request, standard and metric tape measure, and other measuring equipment including a micrometer, a caliper, a scale, and a VOM (Volt/OHM Meter)

RSRWH

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Pay: $16.23-$36.95 per hour

Work Location: On the road



  • Quebec City, Canada Whirlpool Corporation Full time

    **Requisition ID**: 59018 ABOUT WHIRLPOOL CORPORATION **This role in summary** Whirlpool Canada’s head office is located in Mississauga, Ontario. The position of Field Service Appliance Technician will be an assigned to **Quebec.** This role will be responsible for delivering exceptional customer service excellence in the homes of our consumers,...

  • Field Technician

    4 weeks ago


    Quebec City, Canada Field Tech Solutions Full time

    Field Tech Solutions, a leading provider of contract services in the telecommunications sector, is actively seeking dedicated cable and fiber technicians to join our esteemed team. We have openings available in various provinces, offering ample opportunities for growth and development. If you are eager to make a meaningful contribution to our team, we will...


  • Quebec City, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...


  • Quebec City, Canada Integra LifeSciences Full time

    Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes. - The Field Service...


  • Québec City, Canada Brand Momentum Full time

    Job Title: GE Appliances Field Sales Representative Location: Québec City & Surrounding Areas Job Type: Full-time, Travel Required Job Overview: We’re looking for a passionate and driven individual with a keen interest in sales & relationship management, you will play a key role in promoting brand awareness and building lasting connections with...


  • Québec City, Canada Brand Momentum Full time

    Job Title: GE Appliances Field Sales Representative Location: Québec City & Surrounding Areas Job Type: Full-time, Travel Required Job Overview: We’re looking for a passionate and driven individual with a keen interest in sales & relationship management, you will play a key role in promoting brand awareness and building lasting connections with...


  • Quebec City, Canada Kodak Full time

    The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...


  • Quebec City, Canada CBI Health Full time

    **IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...


  • Quebec City, Canada CBI Health Full time

    **Bilingual IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with...


  • Quebec City, Canada Atlas Copco Canada Inc. Full time

    **Field Service Technician**: - Functional area: Service- Country: Canada- City: Quebec- Company name: Atlas Copco Canada Inc.- Date of posting: May 13, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...


  • Quebec City, Canada Cummins Full time

    Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with mínimal direction. Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to...


  • Quebec City, Canada Ledcor Full time

    **Description** **Job Summary**: You are a Junior field operations Technician who utilizes your experience to install, maintain and repair various telecommunication systems. You are looking for an opportunity to build upon your skillset in the ever-growing business “internet of things” market and develop within a large organization. You believe in...


  • Quebec City, Canada ANDRITZ Full time

    ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...


  • Quebec City, Canada Ishida Canada Inc. Full time

    **About us** We are professional, agile, professional and our goal is to Support our current customers and assist Sales in gaining new business. Our work environment includes: - Modern office setting - Food provided - Work-from-home days - Growth opportunities Overview: We are seeking a skilled and motivated Field Service Technician to join our team. As...


  • Quebec City, Canada Bobst North America Inc. Full time

    Job Title: Field Service Technician **Duties**: - Install, maintain, and repair various types of equipment and machinery at customer sites - Troubleshoot and diagnose equipment malfunctions and perform necessary repairs - Conduct routine inspections and preventative maintenance on equipment to ensure optimal performance - Provide technical support and...


  • Quebec City, Canada Arjo Full time

    **Empowering careers at ARJO** **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?** **This could be your opportunity to begin a challenging and...


  • Quebec City, Canada Ledcor Full time

    **Description** **Job Summary**: You are a skilled Field Operations Technician who utilizes your experience to install, maintain and repair various telecommunication systems. You are looking for an opportunity to build upon your skillset in the ever-growing business “internet of things” market and develop within a large organization. You believe in...


  • Quebec City, Canada Stefanini, Inc Full time

    Stefanini Group is looking for a **Field Service Support Technician** for a globally recognized company based in **Quebec, CA!** **Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS...


  • Quebec City, Canada Coca-Cola Canada Bottling Limited Full time

    Facility Location - Quebec City Work Location - Quebec City, QC Posting Locations - Quebec City, QC Department - Quebec City Field Service Job Function - Equipment Services Employee Type - Regular Employee FT Hourly Shift/Hours - **About This Opportunity**: Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance,...


  • Quebec, Canada ECO3 Full time

    The Field Service Technician position performs technical service and support day-to day business on ECO3 products to customers and internal staff. Major Accountabilities:Professional system installationRepair and fix in time and in line with Service agreementsCustomer satisfaction on project implementation and issue handlingCall screeningFor this position,...