Receptionist/medical Secretary Temporary/contract

2 months ago

Hamilton, Canada Hamilton Urban Core Community Health Centre Full time

**Receptionist/Medical Secretary**

**Temporary/Contract**

**1.0 FTE (35 hours/week)**

Hamilton Urban Core Community Health Centre (HUCCHC) is a thriving inner city health centre and a leader in the provision of high-quality primary health services and health promotion programs. Our comprehensive health services are delivered through a dynamic team of multidisciplinary, inter-professional health providers. As an inner-city health centre our client populations include individuals and families with chronic and complex health and social conditions, many of which are living in poverty.

**General Responsibilities**: The Receptionist/Secretary serves as a champion of the Hamilton Urban Core’s mission and vision and works in a manner that is consistent with the Centre’s values, beliefs, core competencies and commitment to quality in service. The Receptionist/Secretary is an essential member of the client-centered, inter-professional, multidisciplinary team of health providers at Hamilton Urban Core. The Receptionist/Secretary will work with other members of the Centre’s teams to effectively and efficiently serve clients and communities using responsive and innovative approaches to services and service delivery framed by health equity and the social determinants of health. The Receptionist/Secretary will provide initial and ongoing personal and telephone contact to Centre clients, visitors, and staff. Working to ensure the smooth operation of the reception area, the position performs secretarial, administrative, and clinical related duties.

Hiring Range: $20.11 - $24.23

**Specific Responsibilities**:

- Contributes to a welcoming environment through sensitive interactions with clients, maintenance of safety and respect for all
- Provides appropriate internal connections and information as required
- Establishes rapport with clients to build trust and promote effective service use
- Responsible for appointment reminders and follow up with clients
- Coordinates client services with other providers through making appointments with specialists and other agencies and informing clients of appropriate schedules
- Prepares, maintains, updates, retrieves, tracks and files charts electronically
- Produces referrals and correspondence as directed by the clinical staff
- Maintains appointment scheduling template and an up-to-date resource and referral directory
- Revises providers’ schedules
- Responsible for the in-coming and out-going mail
- Responsible for the document management and distribution systems and maintains inventory of necessary forms and office supplies
- Responsible for telephones including retrieving messages from answering service
- Responsible for taking meeting minutes
- Engage and provide supervision to volunteers, graduates, students and/or learners as appropriate and in accordance with the Centre’s standards and commitment to learning

**Qualifications**:

- Relevant education and related experience
- Excellent communication and organization abilities
- Experience with and sensitivity to issues impacting priority populations
- Proficiency in language (s) other than English considered an asset
- Established administrative and organizational skills gained through several years’ office experience
- Knowledge of PS suite of EMR would be an asset
- Knowledge of basic graphic design, an asset
- Previous experience in community health/social services preferred
- A current police record check

**Interested individuals should forward a resume and cover letter by**

**Friday, March 15, 2024 to**:
**Hiring Committee - Admin Receptionist/Medical Secretary**

Hamilton Urban Core Community Health Centre Suite

121-181 Main Street Hamilton, Ontario L8P 4S1

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: $20.11-$24.23 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person

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