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Account Manager

4 months ago

Montréal, Canada VML Full time

**Who We Are**:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

**About the position**:
Under the supervision of the Account Director, you will support account management in a proactive manner. You are a good listener who values the contribution of others. You have strong communication skills with a desire to continually learn. You never wait for things to happen, you thoughtfully make things happen.

**Responsibilities**:

- Participate in briefs, group meetings and presentations
- Manage projects and campaigns with the support of the account director
- Manage resources involved in projects
- Being in contact with customers, understanding their requests, implementing actions
- Provide support with presentations to clients, ensuring the brief and branding are respected
- Support the account director in the development of various projects
- Participate in improving internal processes and daily activities
- Work directly with producers to obtain estimates, deadlines, contracts, legal information and more
- Work closely with the Montreal and Toronto office to build global or local strategies

**Requirements**:

- At least 1 year of experience as an Account Manager in a client service related position or in a position requiring interaction with clients
- Excellent written and oral communication skills
- Excellent organizational skills and ability to manage multiple tasks
- Team spirit and good humour
- Bilingualism (English and French)

**What we offer**:

- **Passionate, driven people** | We champion a culture of people that do extraordinary work.
- **Consciously cultivated culture **| We aim to embody the behaviours to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
- **Competitive benefits** | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
- **Growth-minded opportunities **| We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.
- #LI-JL4_

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.