Advisory Delivery Consultant
2 weeks ago
Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you'll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you
Your Role and Responsibilities
world-class delivery using consultative skills such as problem-solving issue
- / hypothesis-based
methodologies, communication, and service orientation skills. As a member of IBM Technology Expert
Labs, you will be client-focused, courageous, pragmatic, and technical to optimize and trailblaze new
solutions that address real business challenges.
To help achieve this win-win outcome, a 'day-in-the-life' of this role may include, but not be limited to
- Developing Solutions to Reach True Business Value: Understanding clients' main challenges and de
- veloping solutions that help them reach true business value by working through the phases of de
- sign, development integration, implementation, migration and product support with a sense of ur
- gency.
- Agile Planning and Execution: Creating and executing agile plans where you are responsible for in
- stalling and provisioning assets, testing, migrating to production, and day-two operations.
- Self-Motivated Problem Solving: Demonstrating a natural bias towards self-motivation, curiosity,
and initiative in addition to navigating data and people to find answers and present solutions.
- Collaboration and Communication: Strong collaboration and communication skills as you work
across the client, partner, and IBM team.
Required Technical and Professional Expertise
B.S. in Computer Science, Engineering, or equivalent experience in Computer
Science/Information Systems/Engineering.
engineering concepts
- Excellent communication and presentation skills that are engaging, compelling, and influential.
- Experience with the design, deployment, and optimization of software solutions for IBM Z,
LinuxONE and associated operating systems and virtualization software including z/OS or Linux.
- Technical Expertise in Mainframe System Software on z/OS, including deployment and
optimization of IBM Z software solutions, z/OS data sources, handling of SMF records, and z/OS
automation scripts.
- Experience in the preparation and delivery of training.
- Experience with reviewing the performance of monitoring environment infrastructures,
monitoring processes, event flow and historical data collection polices.
- Ability to work independently and take accountability.
- 3+ years of experience with IBM Z
- 3+ years of solution consulting or relevant industry experience.
Preferred Technical and Professional Expertise
- Experience with reviewing the performance of monitoring environment infrastructures, monitor
- ing processes, event flow and historical data collection polices.
- Experience with data insights in real-time dashboards including open-source Elastic Stack /
OpenSearch solution / Splunk.
- Experience with analyzing system performance using tools like RMF, SMF data, & Omegamon.
- Experience with the following products will be highly regarded: IBM Z Operational Log and Data
Analytics (ZLDA), IBM Z Anomaly Analytics (IzAA), IBM Watson® Machine Learning for z/OS, IBM
Service Management Unite (SMU)
- Experience in the delivery of training.
communication skills.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Dynamic team player who is comfortable working in a small, but rapidly evolving environment.
- A passion for making a difference in their profession and the environment.
About Business UnitGlobal Delivery Center in Markham, Canada is a brand-new Team enabling IBM’s
Customers in EMEA region. We are a young and diversified Team of professionals, young
talents, all generating impact, leveraging best practices, knowledge, years of experience.
This is an exciting opportunity to work with a dynamic, entrepreneurial team that supports
Enterprise clients running IBM Z that have a charter to transform, automate, and optimize
businesses.
IBM Technology Expert Labs consultants have the deepest technical expertise and
clients on modernization and optimization of database-driven, secure, integrated
platforms for high-performance online transaction and data processing, assisting client IT
teams advising them on preparing for a hybrid landscape as they modernize their
Being an IBMer means you’ll be able
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