Employee Benefits Customer Service Representative

2 days ago


Montréal, Canada Aon Corporation Full time

Posting Description:
**Your impact as a **Employee Benefits Customer Service Representative**:**
Job Responsibilities**:

- Answers incoming customer calls regarding benefits, account issues, and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database after each interaction
- Follow up with clients when needed
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
**You Bring Knowledge and Expertise**:**
Required Experience**:

- 1 to 2 years of customer service experience in a call center
- Must be fully bilingual and have an excellent verbal and written communication
- skills, especially in the English language.
- Must be available to from 8 AM to 8 PM on weekdays.
- High school diploma or equivalency

**We offer you**:
A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**Our Colleague Experience**:
From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.

**About Aon**:
Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Aon is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities).

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

**#LI-DR1**

**#LI-HYBRID



  • Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Customer Service Representative. Under the direction of the manager, efficiency and customer service will be a...


  • Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Customer Service Representative. Under the direction of the manager, efficiency and customer service will be a...


  • Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Customer Service Representative. Under the direction of the manager, efficiency and customer service will be a...


  • Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Customer Service Representative. Under the direction of the manager, efficiency and customer service will be a...


  • Montréal, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal site is looking for a new Customer Service Representative to join our Contract Logistics team. ** Your Role **:As the Customer Service Representative, you are accountable for maintaining excellent service levels for our...


  • Montréal, Canada National Bank of Canada Full time

    **Primary Locations**:Montreal, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Timeframe**:12 months**: **Schedule**:Part-time**: As a Customer Service Representative at National Bank, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. With your courteous and...


  • Montréal, Canada National Bank of Canada Full time

    **Primary Locations**:Montreal, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: **Hours Number**:12**: As a Customer Service Representative at National Bank, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. With your courteous and friendly...


  • Montréal, Canada Lantic Inc. Full time

    WHY JOIN LANTIC? - It's simple: we strive to be a great company to partner with, work for and invest in, offering best-in-class portfolio of natural sweetener solutions. - With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships. - We stand proud of our heritage, and as...


  • Montréal, Canada JAM Industries Ltd. Full time

    *** **Job Title**: Customer Service Representative **Division**:Erikson Pro, Erikson Commercial **Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis |...


  • Montréal, QC, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our ValleyField site is looking for a new Customer Service Representative to join our Contract Logistics team. ** Your Role**: As the Customer Service Representative you are accountable for maintaining excellent service levels for...


  • Montréal, Canada Emerson Full time

    Are you looking to offer your customer service skills in a fast paced, ever-changing environment? Verdant Environmental Technologies is one Emerson’s fastest growing divisions, and we need team-oriented, problem solvers to help our growing customer base. If you enjoy working with a friendly and dynamic Customer Support Team, then we need you! Customer...


  • Montréal, Canada Emerson Full time

    Are you looking to offer your customer service skills in a fast paced, ever-changing environment? Verdant Environmental Technologies is one Emerson’s fastest growing divisions, and we need team-oriented, problem solvers to help our growing customer base. If you enjoy working with a friendly and dynamic Customer Support Team, then we need you! Customer...


  • Montréal, Canada UAP Inc. Full time

    Company Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...


  • Montréal, Canada HUB International Full time

    **At HUB International, we don't follow industry trends**: we set them! As a global leader in the insurance industry, we're dedicated to redefining what's possible in the world of risk management. We're seeking passionate individuals who are ready to embark on a career journey characterized by innovation and growth, who thrive in a dynamic, high-energy...


  • Montréal, QC, Canada Dal-Tile Corporation Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...


  • Montréal, Canada Computershare Full time

    **Voir version française plus bas*** **Location**: Remote Hybrid** This position is currently remote for those that are located in Quebec, near 700 - 1500 Robert Bourassa BLVD. The intention is for this position to eventually become a Hybrid model in the future. **We give you a world of potential** Do you like to help people by finding the answers to...


  • Montréal, Canada RELIEF CAPITAL GROUP LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...


  • Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...


  • Montréal, Canada Acushnet Canada Inc Full time

    Acushnet Canada Inc., home to the leading brands in golf - Titleist and FootJoy - has an exciting full-time opportunity for a Bilingual Customer Service Representative. **Job Summary**: Responsible for front line communication with our national accounts, customers and consumers regarding all product, program and availability information. Assist Customer...