Customer Service Representative/inside Sales

7 months ago


Dorval, Canada AMACOR Full time

**Customer service representative / Inside Sales**:
Amacor is seeking a dynamic, detailed orientated CSR/Inside sales Representative.

Located in the West Island close to Highway 40 and Blvd Des Sources.

Amacor provides its clients with full-service garment embellishment that includes Silk-screening, Embroidery, Patches and a host of Digital technologies.

**Responsibilities**:

- Responding promptly to customer inquiries
- Collaborate with several departments to address client’s needs
- Ensure to have all required information to process orders
- Prepare quotes, input information and process orders
- Order entry into CRM database
- Keeping records of customer interactions, transactions and comments
- Assist sales team with administrative duties
- Follow-up on order status

**Skills**:

- High school diploma or equivalent
- 2 years related work experience preferred
- Bilingual (fluent French and English both written and verbal)
- Problem solver-Confident
- Team player as it is a collaborative open environment
- Must work well under pressure in a fast-paced environment
- Ability to prioritize many tasks
- Computer skills: Excel-Outlook-Word

**Représentant du service à la clientèle / Ventes internes**:
Amacor est à la recherche d'un représentant RSE/ventes internes dynamique et détaillé.

Situé dans le West Island près de l'autoroute 40 et du boulevard Des Sources.

Amacor fournit à ses clients un service complet d'embellissement de vêtements qui comprend la sérigraphie, la broderie, les écussons et une multitude de technologies numériques.

**-------------------------------------------------------------------------------Représentant du service à la clientèle / Ventes internes**:
Amacor est à la recherche d'un représentant RSE/ventes internes dynamique et détaillé.

Situé dans le West Island près de l'autoroute 40 et du boulevard Des Sources.

Amacor fournit à ses clients un service complet d'embellissement de vêtements qui comprend la sérigraphie, la broderie, les écussons et une multitude de technologies numériques.

**Responsabilités**:

- Répondre rapidement aux demandes des clients
- Collaborer avec plusieurs départements pour répondre aux besoins des clients
- S'assurer d'avoir toutes les informations nécessaires pour traiter les commandes
- Préparer les soumissions, saisir les informations et traiter les commandes
- Saisie des commandes dans la base de données CRM
- Tenir des registres des interactions, des transactions et des commentaires des clients
- Assister l'équipe de vente dans les tâches administratives
- Suivi de l'état des commandes
- Répondre aux demandes des clients sur les commandes par téléphone ou par courriel

**Compétences**:

- Diplôme d'études secondaires ou équivalent
- 2 ans d'expérience de travail connexe préférable
- Bilingue (français et anglais courants tant à l'écrit qu'à l'oral)
- Excellent communicateur en personne et par téléphone et courriel
- Résolveur de problèmes - Confiant
- Avoir un esprit d'équipe car il s'agit d'un environnement collaboratif ouvert
- Doit bien travailler sous pression dans un environnement en évolution rapide
- Capacité à prioriser de nombreuses tâches
- Compétences informatiques: Excel-Outlook-Word

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Edit job**

Open

**View public job page**

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay

Work Location: In person



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