Bilingual Customer Service Representative

6 months ago


Burlington, Canada Elgin Audiology Full time

_At WSAudiology, we pride ourselves on being the pioneers of innovative solutions within the hearing care industry, who have a shared passion for positive impact on our client’s hearing journey, and always go above and beyond as a team_

Join our **Customer Service** team Now hiring a **Bilingual Customer Service Representative** for our **Head Office** in **Burlington, Ontario**. This is a hybrid role.

**What it’s all about**:
As a BCSR, you are passionate about the hearing healthcare of our clients. You will be responsible for receiving, verifying and processing clients’ service orders and agreements in a face paced environment.

**What we offer you**:

- Competitive compensation package
- Comprehensive, employer-funded benefits package starting Day 1
- RRSP with employer match starting Day 1
- Bonus programs
- Paid vacation and sick days
- Education assistance program

**What you will do**:

- Handle customer inquiries and complaints
- Determine customer requirements and enter customer orders
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Offer support as needed to other employees

**What we are looking for**:

- 1-2 years of customer service experience in a high call-volume environment
- Fluent in French and English required
- Experience working in heath (especially hearing health) = bonus points
- Excellent organizational, interpersonal and communication skills
- Attention to detail
- Dependable, team player with a positive attitude

**How to Apply**:
**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$54,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Burlington, ON L7L 5H9



  • Burlington, Canada Aquiform Full time

    Aquiform is looking for a Bilingual Customer Service Representative to join our Customer Service team. The Bilingual Customer Service Representative is responsible for working with the customer service team to oversee all bilingual customer inquiries and translations for the Company as well as completing the below specified tasks in a timely and accurate...


  • Burlington, Canada Aquiform Full time

    Aquiform is looking for a Bilingual Customer Service Representative to join our Customer Service team. The Bilingual Customer Service Representative is responsible for working with the customer service team to oversee all bilingual customer inquiries and translations for the Company as well as completing the below specified tasks in a timely and accurate...


  • Burlington, Canada Karndean Designflooring Full time

    Title: Bilingual Customer Service Representative (French Speaking) Location: Burlington Ontario Exempt: Full Time M-F 8:00-5:00 Pay: $45,000- 55,000 Canadian Dollar Benefits: Full Benefits Position: In office Karndean Designflooring Canada is seeking to hire a Bilingual Customer Service Representative to work from our headquarters in...


  • Burlington, Canada Viva Recruiters Full time

    Job description '''Job Summary''' We are seeking a highly motivated and customer-oriented Bilingual Customer Service Associate to join our team. As a Bilingual Customer Service Associate, you will be responsible for providing exceptional service to our diverse customer base. **Fluency in both English and Arabic is required for this position.**: ...


  • Burlington, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French)Location: Hybrid (Burlington,ON)Rate 20 - 26.76/hr CADBasic AccountabilityThis is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Burlington, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French)Location: Hybrid (Burlington,ON)Rate 20 - 26.76/hr CADBasic AccountabilityThis is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Burlington, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French) Location: Hybrid (Burlington,ON) Rate 20 - 26.76/hr CAD Basic Accountability This is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Burlington, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French)Location: Hybrid (Burlington,ON)Rate 20 - 26.76/hr CADBasic AccountabilityThis is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Canada WS Audiology Americas Full time

    **At WS Audiology, we are the pioneers of innovative solutions, who have a shared passion for positive impact, and always go above and beyond as a team! We are hiring a Bilingual (French/English) Customer Service Representative to join our Customer Service team.** **About the role**: This is a **permanent full-time position** based at our WSA **Burlington,...


  • Burlington, Canada Opta Group LLC Full time

    ABOUT OPTA OPTA CORE VALUES Accountability and Integrity in everything we do - PEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organization - CUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and Service - SAFETY: Providing employees a Safe environment in which to...


  • Burlington, Ontario, Halton, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French)Location: Hybrid (Burlington,ON)Rate 20 - 26.76/hr CADBasic AccountabilityThis is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Burlington, ON, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French) Location: Hybrid (Burlington,ON) Rate 20 - 26.76/hr CAD Basic Accountability This is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Burlington, Canada Mitsubishi HC Capital Canada Full time

    Mitsubishi HC Capital Canada and its parent company, Mitsubishi HC Capital America, form the largest non-captive, non-bank commercial finance company in North America constantly growing and transforming to contribute to a prosperous and sustainable future, creating social value through optimizing the potential of assets. Joining Mitsubishi HC Capital Canada...


  • Burlington, Canada DLL Full time

    **Bilingual Client Service Representative** Find out more here about how you can unleash your full potential at DLL **Day to Day** This position will participate in the corporate goal of a 24-48 hour response time in order to meet service level expectations, and ensure that the highest level of customer service is delivered to all customers. - Inbound...


  • Burlington, Canada DLL Full time

    **Bilingual Client Services Representative** Find out more here about how you can unleash your full potential at DLL **Day to Day** This position will participate in the corporate goal of a 24-48 hour response time in order to meet service level expectations, and ensure that the highest level of customer service is delivered to all customers. - Inbound...

  • Service Representative

    6 months ago


    Burlington, Canada The CUMIS Group Limited Full time

    Company: CUMIS Department: Client Services Employment Type: Regular Full-Time Work Model: Hybrid Language: Bilingualism in English and French is required. **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy....


  • Burlington, Canada WS Audiology Americas Full time

    **At WS Audiology, we are the pioneers of innovative solutions, who have a shared passion for positive impact, and always go above and beyond as a team! We are hiring a Customer Service Representative to join our Customer Service team.** **About the role**: This is a **permanent full-time position** based at our WSA **Burlington, ON head office in a hybrid...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada Chrisco Canada Full time

    **Chrisco Canada** **Chrisco Canada** has been delivering stress free holidays across Canada, Australia and New Zealand for over 40 years. We provide a great range of groceries and gifts for **Christmas & Summer** to thousands of families across Canada, based on flexible payment schedules to suit any budget. We pride ourselves on listening to our customers...