Client Success Support

7 months ago

Winnipeg, Canada 1Life Software Full time

We are seeking an amazing **Client Success Support **team member to help support our Client Success Team in working with clients to keep their employees safe and health with the help of the 1Life Software Platform.

**ABOUT YOU**
- You are high performing, high energy and like to take charge of getting things done.
- You love technology and have catalyst energy (you can get people moving)
- You thrive on organizing, coordinating and creating the better way to accomplish objectives.
- You are detail orientated and thorough all while managing multiple demands when needed.
- You love to and will do whatever is necessary to provide the required support so that the Team can reach its goals.
- You are passionate about your own personal and professional development.
- Would like to contribute your experience, ideas, and enthusiasm to help make a fantastic team even better as we blaze the trail into new frontiers of workplace safety and health.

*

**ABOUT US**
- We are passionate about helping organizations send their workers home safely to their families at the end of every workday.
- 1Life’s software solutions are four-time award winners of the Canadian Society of Safety Engineering for excellence by a group and their impact on workplace safety.

**REQUIREMENTS**
- Proven experience in Client Service and/or Administration or other relevant administrative support experience.
- In-depth knowledge and proficiency in entire MS Office suite.
- Quickly adapt to new technology with stellar computer skills.
- Ability to plan, organize and maintain attention to detail
- Experience using Salesforce is an asset.
- Ability to organize a daily workload by priorities.
- Must be able to meet deadlines in a fast-paced quickly changing environment.
- A proactive approach to problem-solving with strong decision-making skills.
- Professional level verbal and written communication skills.

**JOB DESCRIPTION**
- This role is full time with opportunity for advancement based on demonstrated performance and initiative.
- Assist the Client Success Team with support, onboarding and ensuring the continued success of the clients.
- Responsible for providing support so that the client success team is performing in their highest and best functions at all times.
- Booking Client meetings and Manage calendar and appointments.
- Prepare for appointments such as scheduling meetings, prepping proposals/documents and research.
- Ensure that CRM / Project Management system is high functioning.
- Ensure integrity of confidential information.

**What we offer**:

- An amazing corporate culture and a supportive team committed to personal and professional growth
- Personal and professional development
- Dynamic, rapidly growing, award-winning company with the opportunity for advancement as we grow
- Competitive compensation and generous benefits program
- Paid parking

**Next Steps**: If you think this position may have potential for you, then send us your resume and cover letter. In your cover letter, please (briefly) outline the following 3 items (in 3 separate numbered paragraphs please):
1. Relevant qualifications and work experience in Canada

2. Why you are you a good match for this role

3. Your desired remuneration (ball park)

**Salary**: From $35,484.22 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- administration: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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