Regional Administrator

3 weeks ago

Toronto, Canada Hazelview Properties Services Inc. Full time

The Regional Administrator will thrive in a fast-paced, entrepreneurial environment and will be responsible for managing the office administration functions for an assigned region.

**Key Responsibilities**:
**Customer Service**
- Ensure a superior level of co-operation, service and support is provided to residents, thereby ensuring that Hazelview is a landlord of choice
- Maintain good resident-landlord relations

**Office Administration**:

- Provide information to residents and ensures all resident concerns are acted upon in a timely manner
- Draft collection notices
- Monitor petty cash expenditures
- Ensure terms of the lease agreements are met and administers damages/security deposits and charges
- Provide Building Managers with lists of leases coming up for renewal
- Assists the Regional Manager on any pending projects and assignments
- Attend hearings or is involved in hearings including creating files, preparing evidence and gathering back-up materials
- Process Capital Quotes, prepare Purchase Orders and include in tracking sheet

**Accounting**:

- Assist Payscan process, where needed
- Facilitate review of rent rolls and aged accounts receivables as required by head office
- Process correspondence as required under local housing laws and regulations (i.e. N4's, L1's, Releve 4, etc.)

**Leadership & Management**:

- Provide training to new Team Members on systems and Hazelview processes and procedures

**Job Requirements**:
**Education and Experience**:

- Degree/diploma and/or an equivalent combination of education and/or experience
- 2-3 years of administrative experience, preferable in a busy office
- Strong computer skills including Microsoft Office (Excel, Word, Outlook) Experience with Yardi would be an asset
- Experience in a customer service role would be an asset
- Exposure to the Property Management Industry would an asset

**Qualifications**:

- Excellent communication is required. Ability to speak other languages is considered an asset
- Actively championing diversity and inclusion Commitment to "Best in Class" Customer Service
- A professional demeanor with strong communication skills, both verbal and written
- Excellent customer service skills
- Ability to accurately listen, understand and respond to issues appropriately
- Ability to work and act independently using good judgment when assessing difficult situations
- High attention to detail and accuracy is critical
- Exceptionally organized and detail oriented
- Ability to work under pressure and meet deadlines
- Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
- Superior time management skills with ability to multi-task/prioritize and work under tight timelines
- A demonstrated high degree of integrity, diplomacy, discretion and confidentiality
- Ability to speak other languages is considered an asset
- Actively championing diversity and inclusion
- Hazelview Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in the recruitment process, please let us know. We will accommodate your needs as required under applicable legislation. Information related to accommodation requirements will be addressed confidentially._

**About the Company**:
**At Hazelview Properties we believe that apartments**

**are more than bricks and mortar - they are an experience.**

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.

We are committed to a diverse and sustainable future.

**Vision**: _“We create value for people and places”._

**Our Core Values**:

- Trust
- Ambition
- Collaboration
- Ownership Mindset
- Having Fun

**Skills**: Required
- Multi-tasking Skills
- Computer/Technical Skills
- Customer Service Skills
- Attention to Detail

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