Business Development Manager, Western Canada

1 month ago

Calgary, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

RFA’s residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank. RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RFA Bank of Canada is a balance sheet based Alternative mortgage lender (Alt-A and B lending). Combined, RFA offers mortgage brokers a one-stop shop with our full suite of competitive Prime and Alternative mortgages.
RFA’s strategic vision is to be a long-term leader in the residential lending segment by offering a value proposition beyond just rate and compensation. Through building a competitive broker experience and solutions-oriented product suite, RFA’s goal is to be recognized and recommended by our mortgage broker partners, mortgagors, and other strategic partners, for our financing solutions and broker/client experience.
The Opportunity
The Business Development Manager (BDM) will work in partnership with opportunity accounts and new to RFA mortgage brokers & their sales agents/assistants to promote RFA’s innovative products and tools within their regions.
- Work with other BDMs & RVPs from across Canada by sharing initiatives, ideas, marketing, and sales programs.
- BDM will train and educate all new and existing regional brokers to work with RFA.
- Implement RFA’s underwriting guidelines & procedures to mortgage brokers in the region.
- Create and maintain product & policy presentations for broker training
- Manage the region’s brokers and growth of agents by interviewing new potential brokers that are not registered with RFA.
- Identify, onboard and train new brokers to RFA.
- Conduct reference checks on mortgage agents that are not known to the BDM and/or RFA.
- Manage an acceptable level of decline and cancellation ratios in the region.
- Weekly and monthly assessments and reviews of regional brokers to ensure business volumes, declines and cancellations are satisfactory.
- Liaison with a team of mortgage underwriters and production staff to ensure a quality business relationship between Sales and Production staff.
- Create an awareness of local and area competitive marketing initiatives.
- Review regional reporting and provide feedback, reports, and information to the brokers & team of production staff assigned to the same region.
- Demonstrate an ability to assist mortgage brokers in growing their business by utilizing RFA’s recognition and rewards programs.
- Organize the territory by creating, managing, and updating a database of brokers in the territory.
- Manage a monthly expense account allocation, designed to assist in growing the business in the region. Prepare monthly expense reports in a timely and accurate fashion.

**Other**:

- Perform other responsibilities and assist with special projects, as required.
- Travel may be required within the region assigned.

**What you can bring to RFA**:

- Minimum of 2 years’ experience in mortgage industry is required.
- A minimum of 4 years sales and or relationship management experience.
- Undergraduate University degree is an asset.
- Strong knowledge with experience in mortgage underwriting, insurer guidelines, as well as the real estate market and mortgage products, features, policies, and services.

**Benefits of Working at RFA**:

- Health & Dental Care
- Vision Care
- RRSP Match
- Vacation & Personal Days
- Hybrid working environment
- A working understanding of the mortgage broker channel and the prime mortgage market.
- Strong customer focus with exceptional communication and presentation, training, and management skills.
- Self-starter with strong self-motivation requiring little supervision while still maintaining a strong support for a team environment.
- Developed organizational and time management skills to meet various needs of the role.
- Results and Service Oriented.
- Relationship Builder.

Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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