Key Account Manager

1 month ago

Greater Toronto Area, Canada Stephenson's Rental Services Full time

**Who we are**

Stephenson’s Rental Services is a Canadian success story spanning over 65 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion, Simplicity, Progressive Thinking **and a **Family Focus.**

**Why we’re thriving**

We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we **invest** in the skills you have today and **support** you in exploring your **growth** through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our **unwavering commitment** to becoming your destination employer.

**How you’ll contribute**

As one of our **Key Account Managers**, you will focus on the profitable development of existing and new small to large accounts. You will work to develop and execute sales plans to properly coordinate sales efforts and identify present and future opportunities through:

- Strengthening and building customer relationships for retention and wallet share.
- Determining customer trends and making recommendations on new programs.
- Targeting new small to large potential accounts to assess overall opportunities, promoting our value proposition, and securing revenue opportunities.
- Maintaining accurate records of all pricing, sales, and activity reports against assigned accounts.
- Preparing and delivering annualized customer pricing agreements.
- Preparing and executing actions plans for declining accounts.
- Dealing with customer complaints and adjustments to achieve fair and equitable settlement at minimum cost to Stephenson’s.
- Working various department heads to implement changes that drive customer value.
- Maintaining customer profiles, including key contacts, sites, call summaries, needs, opportunities, current vendors and dollar spend, motives and overall sales strategies and objectives.
- Dealing with customer complaints and adjustments to achieve fair and equitable settlements at minimum cost to the Company.
- Developing and executing an annual account sales plan that focuses on achieving sales budget requirements as well as profitable growth through net new customer acquisition.
- Regularly make sales calls on assigned customers and prospects to secure profitable business.
- Working with the Director of Sales to design and implement sound business plans for the new opportunities to ensure that the identified growth and profit is achieved and in line with Stephenson’s overall strategic plan.
- Working with other internal sales channels to strategically transition accounts to ensure appropriate customer service levels and drive optimum revenue growth.
- Developing and maintaining a thorough understanding of competitors in the marketplace
- Attending all scheduled sales and training meetings.
- Completing call reports and sales plans correctly and on time.
- Adhering to and promoting our Company Safety Policies, including wearing all required PPE when required on-site.

**What we’re looking for**
- High School Diploma or equivalent.
- Minimum 5-10 years of sales experience in a Territory Sales Representative/Consultant capacity, with experience in equipment rental, construction, or related industries being a strong asset.
- G Class Driver’s License with clean drivers abstract
- Technologically proficient with advanced MS Office experience
- Strong administrative, organization, and project management skills.
- Advanced communication, collaboration, and relationship management skills with a proactive approach to problem solving and “get it done attitude”.
- Entrepreneurial self-starter who can independently prioritize tasks and meet deadlines on multiple projects in a fast-paced environment.
- Team oriented with a strong work ethic, excellent ability to understand client concerns and meet challenges effectively.

**Helping YOU Win**

While you are doing what you’re best at for us, we work to **support** you through:

- Competitive salary with commission structure
- Paid time off
- Company laptop and cellphone
- Extended health, dental and vision care after 3 months
- Life insurance and Company Pension
- Discounted gym membership and exclusive store discounts
- Internal career growth and development opportunities

We are thankful to all applicants, and we will reach out to those that qualify.
- Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process._

**Job Types**: Full-time, Permanent

**Salary**: $42,000.00-$45,000.00 per year

**Benefi

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