Telephone and Switchboard Operator

2 weeks ago

Mississauga, Canada Hilton MississaugaMeadowvale Full time

A Switchboard Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.

**What will I be doing?**

As a Switchboard Operator you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Operator contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Accept and deliver all messages correctly and promptly for both Guests and management
- Ensure all wake up calls take place at the correct time
- Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
- Handle emergency calls immediately and relay comprehensive and accurate information, as required
- Demonstrate a high level of customer service at all times
- Comply with hotel security, fire regulations and all health and safety legislation
- Attend appropriate training courses, when required
- Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
- Follow company brand standards
- Assist other departments, as necessary

**What are we looking for?**

Switchboard Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude and good communication skills, especially on the telephone
- Commitment to delivering a high level of customer service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in a customer-focused industry

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world

**Job Type**: Part-time

Pay: $20.00-$23.00 per hour

**Benefits**:

- Employee assistance program

Schedule:

- 8 hour shift
- Day shift
- Evening shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Switchboard Attendant

    4 days ago

    Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: **REPOST** **Position**:Switchboard Attendant **Department**:Information Services **Posting ID**: 2024-36450 **Role Level**: AC02 ($21.63 to $27.05) **Status**: Temporary Part Time (12 months) **Site**:Credit Valley Hospital/ Mississauga Hospital **Shifts**:12am -5am( 5 night shifts alternating beween Monday-Sunday) **Posting**:...

  • Switchboard Attendant

    1 day ago

    Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: **Position**:Switchboard Attendant **Department**:Information Services **Posting ID**: 2023-33754 **Role Level**: AC02 ($20.15 to $25.19) **Status**:Temporary Part Time ( 6 months) **Site**:Mississauga /Credit Valley Hospital **Shifts**:Rotating 5pm-10pm Mon-Fri with alternating weekend night shifts(11pm-7am) every other...

  • Switchboard Attendant

    15 hours ago

    Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: **Position**:Switchboard Attendant **Department**:Information Services **Posting ID**: 2023-31635 **Role Level**: AC02 ($20.15 to $25.19) plus 6 % in lieu of vacation and 13% in lieu of benefits **Status**:Temporary Part-time (6 months) **Site**:Cross sites at Mississauga and Credit Valley Hospital **Shifts**: 7-3, 9-5, 10-6,...

  • Medical Office Assistant

    16 hours ago

    Mississauga, Canada Health and rehab research Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Health care institution, facility or clinic **Tasks**: - Greet people and direct them to contacts or service areas - Provide basic information to clients and...

  • Administrative Assistant, Medical

    3 days ago

    Mississauga, Canada Glen Derry Physiotherapy and Wellness Clinic Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Urban area **Tasks**: - Interview patients to obtain case histories - Schedule and confirm appointments - Complete insurance and other claim forms - Maintain filing system - Perform...

  • telephone repairer

    2 weeks ago

    Mississauga, Canada Everyday Wireless Full time

    Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 years or equivalent experienceTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated...

  • telephone repairer

    2 weeks ago

    Mississauga, Canada Everyday Wireless Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace...

  • telephone repairer

    2 weeks ago

    Mississauga, Canada Mobile Klinik Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 year or equivalent experienceTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentRepair or replace defective telephone equipmentAnalyze test results and adjust, change...

  • Cellular Telephone Technician

    4 days ago

    Mississauga, Canada Cell Tech Electronics Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment - Inspect operation of telecommunications equipment - Install, arrange, remove and maintain telephone equipment, wiring and associated hardware - Repair or replace defective telephone...

  • cellular telephone technician

    3 weeks ago

    Mississauga, Canada 13255450 Canada Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace...

  • cellular telephone technician

    2 weeks ago

    Mississauga, Canada 13255450 Canada Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace defective telephone...

  • cellular telephone technician

    1 week ago

    Mississauga, Canada Cell Tech Electronics Full time

    Education: Expérience: EducationCollege/CEGEPTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace defective telephone equipmentTest installed telephone...

  • cellular telephone technician

    1 week ago

    Mississauga, Canada Cell Tech Electronics Full time

    Education: College/CEGEPExperience: 7 months to less than 1 yearTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace defective telephone equipmentTest...

  • Dental Receptionist

    4 days ago

    Mississauga, Canada Citygate Dental Full time

    Education: College/CEGEP - Experience: Will train - or equivalent experience **Tasks**: - Greet people and direct them to contacts or service areas - Provide basic information to clients and the public - Obtain and process information required to provide services - Operate switchboard or telephone system - Record and relay information - Schedule and confirm...

  • cellular telephone technician

    2 weeks ago

    Mississauga, Canada Mobile Care Square One Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace...

  • cellular telephone technician

    1 week ago

    Mississauga, Canada Mobile Care Square One Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect operation of telecommunications equipmentInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace defective telephone...

  • Receptionist

    7 days ago

    Mississauga, Canada Job Solutions Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Urban area **Tasks**: - Greet people and direct them to contacts or service areas - Provide basic information to clients and the public - Obtain and process information required to provide services - Operate switchboard or telephone system -...

  • medical office assistant

    1 week ago

    Mississauga, Canada Health and rehab research Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 to 44 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingHealth care institution, facility or clinicTasksGreet people and direct them to contacts or service areasProvide basic information to clients and the publicObtain and...

  • medical office assistant

    6 days ago

    Mississauga, Canada Health and rehab research Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 40 to 44 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingHealth care institution, facility or clinicTasksGreet people and direct them to contacts or service areasProvide basic information to clients and the publicObtain and process...

  • Dual Property Night Auditor

    6 days ago

    Mississauga, Canada Courtyard by Mississauga Airport Corporate Centre West Residence Inn Mississauga Airport Corporate Full time

    **Prior night audit and guest service experience is required.** **Preference will be given for those with Fosse system knowledge. Computer and communication skills needed. Attention to detail, customer focused and the ability to multi task is required.** **ESSENTIAL JOB FUNCTIONS**: - Accountable for accurately balancing all revenue sources and completing...