In-office Psp Support Manager

3 months ago

Antigonish, Canada Sentrex Health Solutions Inc. Full time

**Position Type**: Part Time (up to 25 hours per week)

**Department**:Patient Support Programs

**Work Location**: Antigonish, Nova Scotia

**Work Arrangement**: 100% On-Site

**Work Hours**:Standard Business Hours, Monday to Friday

**Travel Required**: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include **Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.**

**Come and join our team But first, let us tell you why we love working here**:

- We are 100% Canadian with locations across the country
- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture - **we are passionate about our people**
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
- Quarterly virtual social events

**The Opportunity**:
The In-Office PSP Support Manager is responsible for managing all the aspects of patient enrollment into the patient support program, special authorizations, program doses, and service coordination for patients who have been prescribed the drug by physicians. In-Office PSP Support Manager will provide drug coverage support to physicians and patients, follow up on submissions on obtaining coverage through private and provincial drug plans, ensure patients have access to their prescribed treatments on time, and provide continuous support for patients through excellent communication skills and available program resources to ensure patients have access to their prescribed therapy.

**A Day in the Life (What you will do here)**:

- Responsible for the timely enrollment of the patient into the Patient Support Program.
- Collaborate with the patient, insurer, and physician regarding the documentation necessary for maximal reimbursement coverage, including the completion and submission of special authorization forms and supporting escalations as required.
- Reviews the patient status and assists the prescribing physician in preparing documentation for public or private coverage by reviewing patient charts and assessing previous therapies and tests.
- Provides therapy guidelines/education on the program to manage patient and physician expectations.
- Tracks and manages the inventory of all patient support program doses.
- Ensures patient services are coordinated and completed on time resulting in quick and continued access to therapy.
- Reports Adverse Events/Severe Adverse Events (AE/SAEs) within twenty-four hours of receipt following approved SOPs.
- Updates the PSP program as needed regarding patient and clinic information.
- Acts as a liaison and provides ongoing feedback to the Supervisor as it pertains to the quality of services, training, and other areas of importance.
- Identifies obstacles to obtaining coverage and channels this information to the Supervisor.
- Completes all relevant reports (timesheets, activities, etc.) as per specified timelines and as per required standards.
- Additional duties as requested by the Manager and/or clinic.

**What you need to ensure you are set up for success**:

- Licensed LPN and/or a bachelor’s degree in a health-related field
- Experience in Ophthalmology is an asset
- Able to work autonomously with little supervision, seeking information for HCPs as required
- Experience in a clinical setting is an asset
- Experience with reimbursement billing, special access, the appeals process, and conducting field-based reimbursement support and consultation is an asset
- Knowledge of private and public reimbursement structure, systems, and the process is an asset
- Excellent verbal and written communication skills in English.
- Strong analytical skills including interpretation of regulation and legislation
- Advanced knowledge of the pharmaceutical distribution industry
- Excellent customer service, problem-solving, and conflict resolution skills
- Effective interpersonal skills
- Typing skills and ability to be a strong functional user of various computer-based programs

**What makes you a great fit for this team**:

- Your commitment to providing a high level of s

  • Justice Officer 4

    3 months ago

    Antigonish, Canada Province of Nova Scotia Full time

    **Department**:Justice **Location**:ANTIGONISH **Type of Employment**:Term **Union Status**:NSGEU - NSPG **Closing Date**:24-Sep-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and accessible...

  • Chief Financial Officer

    2 months ago

    Antigonish, Canada VenorTalent Full time

    Venor is proud to partner with Nova Construction in their search for a Chief Financial Officer (CFO) to join their team! Based in Antigonish, Nova Scotia, Nova Construction is a driving force in the road building industry. Over the years, Nova has built, upgraded and/or paved more than 500 miles of highway in Newfoundland, New Brunswick and Nova Scotia for...

  • Employment Support Services Caseworker

    3 months ago

    Antigonish, Canada Province of Nova Scotia Full time

    **Department**:Community Services **Location**:ANTIGONISH **Type of Employment**: Permanent **Union Status**: NSGEU - NSPG **Closing Date**:01-Oct-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and...

  • Employment Support Services

    3 weeks ago

    Antigonish, Canada Province of Nova Scotia Full time

    **Department**:Community Services **Location**:ANTIGONISH **Type of Employment**: Term **Union Status**: NSGEU - NSPG **Closing Date**:16-Dec-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services...

  • Assistant Department Manager

    3 weeks ago

    Antigonish, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel. L’utilisation du masculin à pour but d’alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Justice Officer 2

    6 months ago

    Antigonish, Canada Province of Nova Scotia Full time

    **Department**:Justice **Location**:ANTIGONISH **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:16-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and accessible...

  • Justice Officer

    2 months ago

    Antigonish, Canada Province of Nova Scotia Full time

    **Department**:Justice **Location**:ANTIGONISH, PICTOU and PORT HAWKESBURY **Type of Employment**:Casual **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:08-Nov-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and...

  • Justice Officer 2

    7 months ago

    Antigonish, Canada Province of Nova Scotia Full time

    **Department**:Justice **Location**:ANTIGONISH **Type of Employment**:Relief **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:11-Dec-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and...

  • Campaign Manager

    6 months ago

    Antigonish, Canada StFX University Full time

    **Overview** St. Francis Xavier University, located in Antigonish, Nova Scotia, is a top-ranking Canadian primarily undergraduate university focused on academic excellence, innovation in teaching and research, service to society and international outreach. As we prepare to launch the largest campaign in our history, we are currently seeking a Campaign...

  • Practice Manager

    7 months ago

    Antigonish, Canada Dentalcorp Canada Full time

    **About us**: At Antigonish Family Dentistry, Dr. Ernie and his team offer more than 20 different dental services for our patients within our new modern office in the small university town of Antigonish. You'll often hear our team talk about the importance of following a good oral healthcare routine at home. From fillings and crowns to bridges, dentures,...

  • Managing Director

    6 months ago

    Antigonish, Canada Martin Bragg & Associates Full time

    **Festival Antigonish Summer Theatre **is seeking a forward-thinking, creative, innovative, and collaborative leader to serve as its next Managing Director. Festival Antigonish Summer Theatre (FAST) was founded in 1987 and has established an inspiring legacy as a premier summer theatre company in Atlantic Canada. With a history that spans three decades; a...

  • Front of House Manager

    7 months ago

    Antigonish, Canada Boston Pizza International Inc Full time

    Overview Front of House (FOH) Manager A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House...

  • Restaurant General Manager

    7 months ago

    Antigonish, Canada Gabriel Pizza Full time

    **General Manager - Gabriel Pizza, Antigonish. NS** **About Gabriel Pizza** Established in Ottawa, Ontario, in 1977, Gabriel Pizza specializes in pizza and casual Italian food for both dine in and delivery. Here at Gabriel’s, we invite patrons to join us for an unparalleled menu of items. We are proud of our award-winning products, service and quality...

  • Renewables Project Manager

    3 months ago

    Antigonish, Canada MI'KMA'KI - Municipal Limited (MMLP) Full time

    MI’KMA’KI- Municipal Limited (MMLP) a division of the Municipal Group of Companies is currently seeking a Project Manager to lead a team of industry professionals, in building world class renewable energy projects in Nova Scotia. Based out of our operations in the Antigonish/Port Hawkesbury area of Nova Scotia, and reporting to the Director of...

  • Housing Support Worker

    2 months ago

    Antigonish, Canada A Roof Over Your Head Full time

    **Job Intro** Housing Support Worker is primarily responsible for helping clients attain and maintain safe and secure housing. **Typical Work Day** **Responsibilities** - Conducts intake, assessments, and provide support to clients on housing-related issues through walk-ins or appointments - Engage with clients and landlords in the community to address...

  • Manager of Facilities

    6 days ago

    Antigonish, Canada Town of Antigonish Full time

    **General Accountability** The Manager of Public Works is a non-union position that provides daily supervision and technical support to equipment operators, and labourers in the Town Public Work’s department. Reporting to and under the direction of the Director of Public Works, the position’s office is located at the Public Works Building. The...

  • Security Watchperson

    3 months ago

    Antigonish, Canada Nova Scotia Health Authority Full time

    **Req ID**:188498** **Location**:Eastern** Zone, **St. Martha's Regional Hospital** **Department**:FMS Plant Security SMRH** **Type of Employment**:Casual** **Casual Relief** (**3%**) x **5** **Support** P**osition** **Posting Closing Date**:4-Oct-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized...

  • Uniformed Asset Protection Personnel

    3 weeks ago

    Antigonish, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel. L’utilisation du masculin à pour but d’alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Restaurant Assistant General Manager

    6 months ago

    Antigonish, Canada Gabriel Pizza Full time

    **About Gabriel Pizza** Established in Ottawa, Ontario, in 1977, Gabriel Pizza specializes in pizza and casual Italian food for both dine in and delivery. Here at Gabriel’s, we invite patrons to join us for an unparalleled menu of items if it’s breakfast you are looking for we have the classic Eggs Benedict. Skipping breakfast? No problem, either our...

  • Uniformed Asset Protection Personnel

    3 weeks ago

    Antigonish, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...