Restaurant General Manager
7 months ago
**General Manager - Gabriel Pizza, Antigonish. NS**
**About Gabriel Pizza**
Established in Ottawa, Ontario, in 1977, Gabriel Pizza specializes in pizza and casual Italian food for both dine in and delivery. Here at Gabriel’s, we invite patrons to join us for an unparalleled menu of items. We are proud of our award-winning products, service and quality brand and it is all supported by 38 locations in Eastern Ontario, Western Quebec and, Nova Scotia.
We are passionate about delivering the ultimate guest experience. Our family operated business prides itself in its strong connection to the communities in which we serve, from fundraising to sponsorship of countless community events.
**Gabriel Pizza Antigonish **is looking for a dynamic and growth oriented General Manager who brings out the best in our team, can motivate and inspire to WOW our guests every time.
**Position Description**:
Reporting to the Ownership Team, the GM leads, supports and manages a dedicated team of approximately 30 employees, including an Assistant General Manager, working effectively and cooperatively with others, establishing and maintaining good working relationships through building trust, treating others with respect and demonstrating integrity.
**Responsibilities and Duties**:
- In this team environment you have full accountability and responsibility for the restaurant, meeting the expectations of operational efficiency, 100% superior customer service and satisfaction, community relations, employee development, sales and profitability
- Proactively manage day-to-day operations
- Encourage the development of restaurant personnel through the administration of schedules, training and coaching
- Oversee recruitment, motivation and retention of staff
- Manage all areas of operating practices including cost control and labour management
- Handle daily cash reporting and completion of required financial management forms and reports
- Oversee the execution of marketing initiatives
- Oversee staff compliance with all service, health, cleanliness and procedural standards.
- Ensure restaurant adheres to all legislative and government guidelines (i.e. proper and safe food and beverage service, AGCO, Occupational Health & Safety Act, WHMIS, Human Rights Act, Labour Standards Code, etc.); ensure all food safety guidelines met and followed daily
**Qualifications & Skills**:
- Demonstrated ability to attract/retain excellent performers - develop high performing teams
- Minimum 3-5 years hospitality industry experience in a senior leadership role
- High volume experience
- Multi-unit management, Franchising, franchise management experience an asset
- High school or equivalent
- Degree or diploma in Hospitality Management an asset
- Extensive knowledge of restaurant operations including food and beverage product and fundamental restaurant accounting practices
- Strong business acumen, including an understanding of budgets, operating costs and P&L
- Self-motivated with excellent organization, communication, leadership and presentation skills
- An energetic will to succeed in a participative management role
- Proficiency in Microsoft Office (Excel/Work/Outlook) and P.O.S. system
- A sense and appearance of professionalism
- Detail oriented, with the ability to multi-task and improvise, while maintaining required standards and systems
- Our Managers work flexible shifts a minimum of 5 days per week, approximately 48 hours per week
- Flexibility to workdays, evenings, weekends, holidays and special events as required to meet operating and project demands
- Bilingualism (English and French) an asset
- Smart Serve certification
- Food Handlers certification
- First Aid and CPR certification
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