Issue Support Coordinator

1 month ago

London, Canada Canada Life Assurance Company Full time

**Job Description**:
**We are Canada Life**

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Be your best at Canada Life.

**What you will do**
- Monitoring a team shared mailbox
- Following up with Client Relationship Managers for client signatures on required contractual material
- Preparing signed legal documents and submitting them to applicable government offices
- Handling plan sponsor requests for member booklet orders
- Maintain statistical tracking for legal files and outstanding documentation

**What you will bring**
- Working knowledge of OmniRIM & GPAS is a definite asset
- Demonstrates above-average accuracy and performance in current role
- Excellent communication skills; both oral and written
- Attentive to detail and timely execution
- Comfortable communicating with a variety of internal business partners
- Skilled in Microsoft Office tools including Word, Excel and Outlook
- Organized and able to work in a dynamic and fast paced environment
- Strong interpersonal skills; must be a team player
- Able to prove reliable and dependable working habits
- Effective planning and organizational skills

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**

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