Marketing Support Coordinator

3 weeks ago

London, Canada Trudell Healthcare Solutions Full time
  • Are you passionate about providing marketing support to both internal and external customers?
  • Do you enjoy teaching and training others on best practices and proper product use?
  • Do have an interest in learning the business side of the healthcare industry?
 We at Trudell Healthcare Solutions “(THS)” are looking for an individual who is driven and shares our passion for customer excellence to contribute to the care patients receive, ultimately helping to improve their quality of life. If you have an interest in Medical Device Sales and have responded yes to the above questions, THS currently has an exciting opportunity for you as a Marketing Support Coordinator            The Position: Supports the Community Sales and Marketing teams directly, providing project coordination of samples, digital materials and administrative support.    Our Company: Trudell Healthcare Solutions is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable, and motivated team, the company is committed to exceeding our customer’s expectations in delivering cost effective solutions to improve patient outcomes. What We Offer:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

  • Challenging careers that provide the opportunity to learn constantly
  • Clear, consistent and demonstrated values
  • Encouraged Professional Development
  • Employee Recognition for Milestone Anniversaries
  • Regular Performance Appraisals
  • Regular Salary Reviews
  • Paid Sick Days
  • 3 weeks paid vacation to start

Comprehensive Group Family Benefits including:
  • Health and Dental Benefits
  • Pension Plan
  • Life Insurance
  • Employee Assistance Plan
  • Disability Insurance
  • Out of Country Insurance Coverage
 Key Responsibilities:Product Marketing Support
  • Support marketing project coordination to help ensure tasks and team members are on schedule with task management.
  • Ensure on time delivery of required materials (samples, conference marketing materials, etc).
  • Coordinate and support event preparation within pre-set parameters.
 Administration
  • Maintain product related information within ERP.
  • Analyze product and market trends to develop insights and build opportunities.
  • Participate in quarterly business reviews as required. 
  • Provide marketing campaign support. 
  • Support Community Sales team with samples distribution needs.
  • Support the development/maintenance of online product education platform for ongoing learning of customers.
  • Organize and coordinate digital assets and resources
 Communication
  • Ensure high responsiveness and clear communication with the Marketing and Community Sales teams.
  • Collaborate with other functional areas across THS to resolve issues.
Relationship Management
  • Develop strong relationships with key internal and external stakeholders
  • Develop and maintain an advance knowledge of TMI portfolio products to ensure that customer inquiries are responded to appropriately
  • Post-market surveillance and customer engagement through digital and social channels using approved messaging and Product Manager support
 Skills & Qualifications:Education and Experience
  • College Diploma in Marketing, Business Administration or a related field of study. 
  • One (1) to three (3) years’ experience in a similar marketing role.
  • Experinence in the Healthcare industry is preferred.
  • Knowledge of Medical terminology and product usage in the field is an asset.
 Specialized Skill or Knowledge
  • Experience with marketing best practices.
  • Established knowledge of digital marketing tools/practices including social media.
  • Strong skills in Microsoft Office applications – Word, Excel, PowerPoint and Outlook
  • Works well independently 
  • Strong interpersonal skills
  • Bilingual both written and oral is an asset
 Essential Duties:
  • Fluent in English both written and oral 
  • Ability to lift up to 50lbs (25kg)
  • Ability to travel
 Working Conditions:
  • Office setting.
  • Frequent interruptions.  
  • Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.
  • Eligible for pre-approved overtime compensation.

Since 1922, Trudell Healthcare Solutions Inc., a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada. If you feel you meet the qualifications for this role, please submit your resume with the subject line “Marketing Support Coordinator” to Human Resources, at hr@trudellhs.com.  We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted. For more information, visit us at www.trudellhs.com. Trudell Healthcare Solutions Inc. is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.

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