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Front Desk Receptionist
1 week ago
**Truly You Hair & Scalp Clinic**
**Front Desk Receptionist**
**Part-Time & Full-Time Available**
**1225 Queensway East, Unit #34 | Mississauga, Ontario | L4Y 0G4**
**Overall Summary of Duties**
Truly You is expanding our team We are looking for an enthusiastic Front Desk Receptionist to join our elite team. The incumbent will work closely with and report to the Clinic Manager with the day-to
- day activities of the clinic. The Front Desk Receptionist will be responsible for scheduling client appointments, greeting clients when they arrive at the salon, and processing point of sale transactions. Must be able to work one evening minimum a week.
**Education & Experience**:
- High-school diploma and a minimum of two full years of recent work experience in a similar role.
- An equivalent combination of education and experience may be considered.
**Key Responsibilities**:
- Greet incoming clients warmly.
- Confirm client appointments, update client files in the clinic software (including data and photos),
- send/receive digital intake forms in advance of appointments, ensure that all new clients complete the required documentation.
- Process client payment transactions, track billable hours and materials for each individual appointment, and ensure clients have appropriate documentation and products before they leave.
- Assist clients with product inquiries and manage special product sales and offers.
- Maintain inventory of retail products to ensure products are well stocked and properly placed.
- Administer courier for incoming parcels and outgoing parcels, including parcels ordered off our webstore.
- Maintain all business files accurately and filed properly.
- Keep front reception and retail spaces clean and organized.
**Abilities**:
- Attention to detail and commitment to quality.
- A team player with strong customer relations skills.
- Ability to always demonstrate a friendly and professional demeanor.
- Ability to demonstrate discretion when dealing with sensitive information and discussions with clients regarding health and wellness.
- Well-versed in Microsoft Word, Outlook, Excel, and booking software (training with salon booking software will be provided).
- Ability to handle cash and point of sale transactions.
- Ability to sell product and manage product sales.
- Willingness to participate in performance improvement activities and trainings as necessary.
**Assets**:
Although not required, the following would be welcomed additional qualifications:
- Previous experience working in a salon.
- Previous experience working in a hospital or medical clinic.
- Bilingual.
- **Why Truly You?**_
Truly You is a dynamic working environment with a caring and passionate team. We offer:
- An intimate and collaborative team.
- Consistent schedule.
- Competitive hourly wages, plus commissions.
- State-of-the-art salon and Trichology clinic with premiere software programs.
- Collaboration with global brands and partners.
- A fun and friendly environment with staff outings and activities
- **Job duties may be changed at the employer’s discretion to reflect current business requirements.**_
**About Truly You Hair & Scalp Clinic**
Our mission is to repair your scalp, restore your hair, and replenish your soul.
Truly You Hair and Scalp Clinic has been helping women, children and men find solutions to their hair loss for over 25 years. Our programs are custom-made to suit each individual and our expert staff is highly trained in the areas of hair replacement, Trichology and salon styling. Truly You is the only Trichology and hair replacement clinic in Canada that assesses your specific type of hair loss by doing a detailed hair and scalp analysis performed by a paramedical professional. We are confident you will find the answers and guidance you need as you regain your self-esteem and confidence to be “truly you” again
**Our Team**:
At Truly You, our team is at the heart of our customer care, our clinic culture and everything that we do.
- We believe in honest interactions that encourage open communication.
- We nourish each other with knowledge and collaboration.
- We care for each other by listening and getting to the root of each other’s unique and individual perspectives.
- We keep our processes and procedures simple and concise so that we can continuously improve our service delivery.
- We practice kindness and respect daily and in all circumstances.
- We always remember to have a laugh
**If this feels like the right role for you, we want to hear from you To apply, please send us your cover letter and resume. Thank you for your interest; however only those applicants selected for an interview will be contacted.**
**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- Company events
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
Supp