Assoc Dir, Clinical Dev Ops

22 hours ago

Quebec City, Canada Syneos Health Clinical Full time

**Description**

**Associate Director, Clinical Development Operations**

**Please note: This position can be remote, hybrid, or onsite at MIA or Quebec location**

Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:
**WORK HERE MATTERS EVERYWHERE**

**Why Syneos Health**
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong.

**Job responsibilities**
- Line Management of Clinical Development Operations staff, responsibilities including administrative oversight, professional development, performance appraisals, and mentoring/coaching of staff, including the management and development of other Clinical Development Operations line managers. Manages staff by establishing goals that will increase knowledge and skill levels, and by delegating tasks to commensurate with skill level.
- Participates in both short and long-term planning for all aspects of the Department’s operations and growth. Contributes operational input to other departments as appropriate, including developing and distributing appropriate reports to executive management.
- Provide expert operational oversight and guidance to support prioritization of activities, review and monitor the work performed, metrics compliance, and development of contingency plans, among others. Analyze performance and quality metrics to assure TBU achievement of regional productivity and compliance metrics. Address improvement initiatives as identified.
- Contributes the forecasting, planning and logistics for clinical operations activities, ensuring performance and quality standards are met. Reviews performance of the Company’s activities and makes recommendations for improvement in quality/efficiency.
- Participates in project management processes within the Company, using established process modeling techniques. Manages enterprise wide project management systems and tools. Evaluates project progress, while producing and distributing resource status reports as well as functional area plans, to appropriate members of management.
- Manages, collects, and analyzes project metrics. Oversees conduct of project reviews with operational staff focusing on budget, schedule and risk analysis.
- Lead / Contribute global project management systems and processes to increase efficiency. Plans for the efficient allocation of resources within operations.
- Support the assessment of overall regional Clinical Operations staff growth and actively participate in the selection and hiring process. Proactively works to ensure staff retention and turnover rates remain within expected levels.
- Performs other work-related duties as assigned. Some travel may be required (up to 5%).

**Qualifications**

**What we’re looking for**
- BA/BS degree or equivalent combination of education and experience; and management experience preferably in a worldwide clinical research, pharmaceutical, or biotechnology company.
- Proven management skills, including but not limited to short and long-term planning, evaluation, directing and motivating staff, marketing and financial management.
- Ability to understand, explain and communicate project concepts and put into detailed plans. Ability to anticipate and address critical issues; and develop contingency plans in a proactive manner.
- Demonstrate strong leadership, tactical and strategic thinking skills. Demonstrate understanding of the workflow process, roles and responsibilities of multiple func

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