Case Manager Ii

1 week ago

Vancouver, Canada Immigrant Services Society of BC Full time

**CASE MANAGER, BC NSP/SAF HAVN EMPLOYMENT PROGRAM**

**(Posted: April 18, 2024 - May 2, 2024)**

**Job ID #: 24018-BC NSP/SAF HAVN**

**Position**:Case Manager II**

BC NSP/SAF HAVN Employment Program - Vancouver/Burnaby/New Westminster/Maple Ridge

Regular full-time position (hybrid) at 35 hours per week starting as soon as possible

**At ISSofBC we believe in**:
v Working with **purpose**

v We aspire to **improve**

v We cultivate **belonging**

v We are **genuine**

**Why choose us**

Join ISS_of_BC, one of the largest and first newcomer and refugee agencies in Canada. As well as being a values-driven organization, we pride ourselves on diversity, inclusion, innovation, and transparency. You can make lifelong friends and connections when you join our family. What's more, we also have multiple locations and offer flexible working and shorter working weeks than most organizations.

**Summary**:
**How You’ll Make a Difference**:

- Provides career planning and job search assistance, including developing job search-related documents including e-portfolios and portfolios.
- Facilitates the development of a realistic action plan, resumes and other tools for the employment and/or further training of the client based on identified skills/interests, key work experience, and labour market needs, and secures client commitment to, and support for the action plan.
- Provides remote service delivery (on-line) as needed.
- Conducts appropriate group interventions and information workshops on relevant topics, ensuring that lessons plans are prepared and delivered consistent with program curriculum.
- Conducts service eligibility and needs assessment.
- Participates in all client recruitment and screening and program marketing activities. Provides program information to training service providers and referring agencies as requested
- Provides referrals to skills upgrading services, and job search training and assistance.
- Coordinates enrolment and payment for externals services.
- Monitors the progress of clients towards achieving their employment and/ or training goals and provides ongoing support until the client’s action plan is completed. Provides follow-up services for clients deemed to be self-sufficient. Consults with the Manager regarding any unresolved issue/ problem.
- Prepares and maintains appropriate records and prepares necessary reports on each client.
- Participates in developmental activities for curriculum, lesson plans and handouts for the program.
- Conducts regular outreach to resource persons, community agencies, and institutions to recruit new participants into the program.
- Provides job search, retention and job development services to program participants and connected employer partners.
- Builds and maintains positive employer relationships in the region to support job development activities.
- Keeps abreast of developments in the local labour market and trends in the employment/career counselling area.
- Collects, updates, and maintains client data as required.
- Performs other related duties as required.

**What you Bring**:
Certificate or diploma in vocational counselling; Certificate in Essential Skills; or Job Finding Club facilitation, supplemented by a minimum of 3 years employment counselling experience including facilitation workshops and small groups OR an equivalent combination of education, training and experience acceptable to the employer.

**What Makes You a Change Maker**:

- Demonstrated knowledge of portfolios including e-portfolios.
- Ability to communicate effectively in both written and oral English.
- Demonstrated cross-cultural counselling abilities.
- Demonstrated ability to facilitate workshops and small groups.
- Knowledge of local labour market issues, especially those related to ESL immigrant clients.
- Ability to obtain and maintain a clear BC Criminal Record Check.
- Physical ability to carry out the duties of the position.

**ISSofBC’s mission and values emphasize inclusivity and recognition of individuals’ unique talents. In recruiting and developing our staff, we see strength in diversity of backgrounds, lived experiences, and identities. We welcome and encourage applicants who bring new perspectives and experiences to our team.**

**ISSofBC Value Proposition**
- Expected Hiring Salary: $26.47 - $29.13 per hour *dependent on education/training/experience/internal equity.
- 105 hours of vacation and 35 hours of personal leave
- Extended health and dental benefits upon joining.
- Employer RRSP contribution at 3% with no required employee contribution. Optional employee RRSP contribution at 1-5% with employer contribution up to 5%
- Values-based organization with collaborative peers with a wide range of backgrounds and talents
- Inclusive culture and innovative workplace with opportunity for new approaches

Pay: $26.47-$29.13 per hour

Expected hours: 35 per week

Work Location: In person

Application deadline: 2024-05-02

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