Posting #298 - Full Time Quality Systems

1 month ago


Campbellford, Canada Inclusion Northumberland (Formerly Community Living CampbellfordBrighton) Full time

**Internal/External Job Posting #298**
**Full Time Quality Systems Coordinator - 3 Month Contract**

**Position Type**: Full Time
**Hours of Work**: Flexible / 75 hours bi-weekly (inclusive of evenings & weekends)
**Initial Locations**: Trent Hills, Cobourg, Brighton & Surrounding Areas
**Date Posted**: November 2, 2023
**Application Deadline**: November 10, 2023 - 4:00 p.m.

Inclusion Northumberland (formerly Community Living Campbellford/Brighton) is a non-profit organization that provides support and services to people with developmental disabilities that promotes opportunities for personal growth within their community. We are a Nationally Accredited organization and have maintained our Accreditation standing since 2000 in each of our quality reviews facilitated by the Council on Quality Leadership.

**Summary of Responsibilities**:

- Ensure that all supports to people are respectful of their dignity, rights and well-being at all times
- Provide ongoing communication, support and resources for employees on site through day to day guidance and support (evening/weekend hours will be required)
- Assist with orientation and mentoring of new employees as it relates to applicable controlled acts, including theory, practical and additional support in this area
- Assist the Supervisor in holding employees accountable to the expected standard of quality services and support delivery
- Problem solve to effectively and collaboratively handle issues and conflict
- Provide input/performance observations for consideration in employee performance appraisals
- Assist with coordinating team meetings, team training needs and staff development opportunities
- Identify organizational trends/challenges and assist in developing solutions for resolve or improvement
- Assist with ensuring the completion of all necessary administrative and service delivery documentation as required by MCCSS and the Organizations Policies and Procedures
- Assist in Ministry Compliance reviews and ensure program compliance through the completion of six month compliance checklists with Primary Supports
- Liaise with families and other service providers in the annual updates of support plans and protocols (Health, PRN Protocols, Employee Safety, Safety, Safety Monitoring, Best Practices, Behaviour Support Plans)
- Assist with the ordering and filling of location orders as it applies to COVID-19, including Personal Protective Equipment (PPE), protocols, cleaning supplies and proper documentation
- Actively contribute as a positive member of the Inclusion Northumberland Management Team
- Ensure an orderly and safe working environment
- Work with both internal and external committees, as required
- Participate in emergency On Call rotation as scheduled
- Identify and advocate for change when barriers to quality service delivery are identified
- Other duties as assigned

**Qualifications**:

- A minimum of 5 years experience working with people with developmental disabilities
- A minimum of 3-5 years of coordinating support and services within the Developmental Services Sector, preferably in a Support Group Living and or Community/Family support role
- Demonstrated experience in coordinating multiple employees, locations and support protocols/plans for people supported
- Strong communication abilities both written and oral
- Strong facilitation/training/presentation skills to groups small and large
- Exceptional interpersonal, organizational and problem solving skills
- Proficiency with information technology, including Office 365, AIMS and Scheduling
- Able to maintain a professional attitude; ability to handle stressful situations
- Demonstrated experience conveying a helpful, supportive, positive and confident attitude
- Able to maintain confidentiality and conduct work within appropriate privacy standards
- Demonstrated initiative, creativity, forward thinking and team spirit
- Able to manage multiple tasks and competing priorities
- Ability to work both independently and as part of a team
- Experience working with diverse populations
- Demonstrated leadership and mentoring skills
- Must have a valid Ontario Driver’s license, Driver’s Abstract and reliable vehicle for the purpose of work
- Must have valid Standard First Aid - Level C CPR and NVCI Certification

Emily Pomeroy, Human Resources Generalist
Inclusion Northumberland
65 Bridge Street East - Box 1360
Campbellford, Ontario K0L 1L0

Inclusion Northumberland is an equal opportunity employer. As part of our ongoing commitment to the Accessibility of Ontarians with Disabilities Act, Inclusion Northumberland will provide assistance to applicants who request accommodation throughout the recruitment process.

We thank all applicants for expressing their interest; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

**Salary**: $32.54 per hour

**Benefits**:

- Employee assistance program

Flexible Language R


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