Current jobs related to Customer Solutions Analyst - Woodbridge - 407 ETR

  • Customer Solutions Analyst

    4 months ago

    Woodbridge, Canada 407 ETR Full time

    Position Summary: The Customer Solutions Analyst’s core responsibility is to be a customer experience and internal process expert. They are driven to improve the customer experience through all channels. The individual will complete customer data analysis, review, and recommended process efficiencies. They will support transformational initiatives and...

  • Support - Customer Support Analyst

    3 months ago

    Woodbridge, Canada Upstream Works Software Full time

    Who we are? At Upstream Works, we are all about making life easier - for our partners, customers, and each other. Together, we build innovative solutions that make an impact - whether it is making agents more productive, improving the customer experience, or helping our team be the best version of themselves. Across the organization is an unwavering...

  • Support - Customer Support Analyst

    4 months ago

    Woodbridge, Canada Upstream Works Software Full time

    Who we are? At Upstream Works, we are all about making life easier - for our partners, customers, and each other. Together, we build innovative solutions that make an impact - whether it is making agents more productive, improving the customer experience, or helping our team be the best version of themselves. Across the organization is an unwavering...

  • Customs Analyst

    3 months ago

    Woodbridge, Canada Adidas Full time

    Purpose & Overall Relevance for the Organization: The Customs Analyst role will support NAM import, FTZ and/or export operations and compliance related activities. This position will work cross-functionally with the supply chain teams, as well as outside counsel, suppliers, software providers, logistics providers, and customs brokers to ensure compliance...

  • Material analyst

    6 days ago

    Woodbridge, Ontario, Canada Dawn Staffing Solutions Canada Full time

    Material analyst sought for automotive client in Woodbridge, ON, to manage material requirements, inventory, and supplier coordination, with a focus on data analysis and process improvement. Our automotive client in Woodbridge, ON, is looking for a Material analyst to join their team. The ideal candidate will have a strong background in supply chain...

  • Jde Business Analyst

    4 months ago

    Woodbridge, Canada Assa Abloy Full time

    JDE Business Analyst**Company: ASSA ABLOY Door Group Canada** **Reports to**: Vice President, IT and OM; Information Technology **Location**: Woodbridge, Ontario Canada The ASSA ABLOY Group is the global leader in access solutions. Headquartered in Stockholm, Sweden, ASSA ABLOY is comprised of over 150 companies in more than 40 countries, all part of the...

  • Credit Risk Analyst

    3 months ago

    Woodbridge, Canada REV Capital Full time

    Role: Credit Risk Analyst Employment type: Full-time, Permanent Location: On-site, Woodbridge, ON **Credit Risk Analyst** REV Capital is seeking an Credit Risk Analyst to play a pivotal role in maintaining the financial stability and growth of our organization through managing complex accounts and conducting thorough risk assessments while ensuring...

  • Financial Analyst

    4 months ago

    Woodbridge, Canada REV Capital Full time

    Role: Financial Analyst Type: Permanent, Full-Time Location: Onsite, Woodbridge, ON **Financial Analyst** REV Capital is seeking a Financial Analyst to join our growing team! Reporting to the Director of Compliance, the Financial Analyst will analyze financial data to support decision-making processes. **About REV Capital**: REV Capital is the leading...

  • Material analyst

    7 days ago

    Woodbridge, Ontario, Canada Dawn Staffing Solutions Canada Full time

    One of our automotive clients in Woodbridge, ON is looking for a Material analyst for their tier-1 facility.Pay 12 Month Contract - Compensation $70 -$75kKey Responsibilities:Material Requirements Planning (MRP): Manage and monitor MRP processes to ensure timely availability of materials needed for production while maintaining cost efficiency.Inventory...

  • Material analyst

    7 days ago

    Woodbridge, Canada Dawn Staffing Solutions Canada Full time

    One of our automotive clients in Woodbridge, ON is looking for a Material analyst for their tier-1 facility.Pay 12 Month Contract - Compensation $70 -$75kKey Responsibilities:Material Requirements Planning (MRP): Manage and monitor MRP processes to ensure timely availability of materials needed for production while maintaining cost efficiency.Inventory...

  • Group Systems Integration Analyst

    4 months ago

    Woodbridge, Canada Golf Town Operating Limited Partnership Full time

    Sporting life is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. Operating from coast to coast, both Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside...

  • Materials Management Specialist

    6 days ago

    Woodbridge, Ontario, Canada Dawn Staffing Solutions Canada Full time

    Material Analyst Job DescriptionDawn Staffing Solutions Canada is seeking a skilled Material Analyst to join our team at a tier-1 facility in Woodbridge, ON. As a Material Analyst, you will play a crucial role in ensuring the timely availability of materials needed for production while maintaining cost efficiency.Key Responsibilities:Material Requirements...

  • Materials Management Specialist

    6 days ago

    Woodbridge, Ontario, Canada Dawn Staffing Solutions Canada Full time

    Material Analyst Job DescriptionDawn Staffing Solutions Canada is seeking a skilled Material Analyst to join our team at a tier-1 facility in Woodbridge, ON. As a Material Analyst, you will play a crucial role in ensuring the timely availability of materials needed for production while maintaining cost efficiency.Key Responsibilities:Material Requirements...

  • Materials Management Specialist

    7 days ago

    Woodbridge, Ontario, Canada Dawn Staffing Solutions Canada Full time

    Material Analyst Job DescriptionDawn Staffing Solutions Canada is seeking a skilled Material Analyst to join our team at a tier-1 facility in Woodbridge, ON. As a Material Analyst, you will play a crucial role in ensuring the timely availability of materials needed for production while maintaining cost efficiency.Key Responsibilities:Material Requirements...

  • Project Cost Analyst

    3 months ago

    Woodbridge, Canada Telecon Inc Full time

    Telecon is looking for an energetic, career-oriented individual to join our growing Project Control Office as a Cost Analyst. This full-time hybrid position allows for remote work as well as from one of our offices located in both the Vaughan or Whitby area. In this exciting position, you will be responsible for providing financial and accounting support,...

  • Junior Credit Analyst

    4 months ago

    Woodbridge, Canada Pfaff Leasing Full time

    Junior Credit Analyst Pfaff Leasing Toronto, Woodbridge, ON L4L 8R1 The DFCC Credit Analyst I reports to a DFC Credit Manager. **Responsibilities** - Conduct risk assessment based on customer borrowing history, credit rating, industry experience, structure, and other factors - Ensure all queues are worked efficiently and prioritized accurately for DFCC,...

  • Customer Solutions Purchasing Coordinator

    4 months ago

    Woodbridge, Canada CRS Packaging Inc Full time

    We are looking for Dynamic, Energetic, Friendly person to handle our Customers and Suppliers. **Must be able to speak, write in English Fluently**. ** Experience in Customer service / Purchasing is an asset.** ** Customer Oriented, proactive attitude, multitasking skills** **Must have Good communicate skills** **Excel - Spread sheet skills are a...

  • Financial Planning Analyst

    1 month ago

    Woodbridge, Canada Sailun Tire Full time

    Financial Planning & Analysis AnalystReporting to the Director of Financial Planning & Analysis, the Financial Planning Analyst is an essential contributor to the future development of Sailun Tire. This role will significantly influence the organization's financial and operational analysis as well as performance evaluation processes. The analyst will engage...

  • Material Analyst

    6 days ago

    Woodbridge, Ontario, Canada Magna Exteriors Full time

    About the RoleWe are seeking a highly skilled Material Analyst to join our team at Magna Exteriors. As a Material Analyst, you will be responsible for ensuring the integrity of inventory listed in CMI, including any follow-ups to resolve disagreements between physical inventory confirmations and CMI system.You will also be responsible for expediting...

  • Material Analyst

    6 days ago

    Woodbridge, Ontario, Canada Magna Exteriors Full time

    About the RoleWe are seeking a highly skilled Material Analyst to join our team at Magna Exteriors. As a Material Analyst, you will be responsible for ensuring the integrity of inventory listed in CMI, including any follow-ups to resolve disagreements between physical inventory confirmations and CMI system.You will also be responsible for expediting...

Customer Solutions Analyst

4 months ago

Woodbridge, Canada 407 ETR Full time

**Position Summary**
The Customer Solutions Analyst’s core responsibility is to be a customer experience and internal process expert. They are driven to improve the customer experience through all channels. The individual will complete customer data analysis, review, and recommended process efficiencies. They will be support transformational initiatives and execute change management activities.
**Duties and Responsibilities**:

- Complete thorough analysis on customer related data, including:

- Voice of the Customer survey feedback
- Support data to prepare business cases
- Transactional (call volume reasons, website transactions etc.)
- Presenting your analysis in various forms (ex. Excel, PowerPoint, infographic etc.) to share valuable information considered for business recommendations which will be used to:

- Make key business decisions
- Determine the effectiveness of past and current initiatives
- Support Supervisors with coaching or employee recognition
- Build relationships and communicate frequency with members of the Customer Operations Team, other members of the organization, and occasionally people outside of the organization (ex. customers, consultants, etc.)
- Communicate with key stakeholders on a regular basis and respond to specific queries
- Reporting of company initiatives and programs
- Provide suggestions and improve department processes
- Analyze customer feedback and prepare reports. Perform tests, evaluate delivered changes and customer support services, and facilitate improvements

**Qualifications**:

- Post-secondary education in a related field, such as Business Administration
- Minimum 3 years’ experience in Customer Service
- Must understand data analysis
- Must have strong knowledge of MS Excel, and CRM software
- Passion for the customer experience demonstrated by considering the customer’s perspective when communicating, putting forth ideas, and making decisions
- Experience in LEAN Methodology
- Exceptional business writing and verbal communication skills (including presentation skills)
- Ability to analyze customer data and interpret results

**Our Offer**
- Free 407 ETR usage
- Hybrid with flexible working hours
- Community culture
- Expect excellence: Collaborative team, learn, and grow with a high-performance team.

**About 407 ETR**
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
On Highway 407 ETR, we offer peace of mind and a fast, safe and reliable trip. That’s why millions of drivers rely on Highway 407 ETR to get around the GTA. Every driver we serve is one less vehicle on a congested alternate route, giving drivers more time for the things that matter most.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:

- Canada Pension Plan Investment Board (CPP Investments) through indirectly owned subsidiaries (50.01%);
- Cintra Global S.E. which is a wholly owned subsidiary of Ferrovial S.A. (43.23%); and
- SNC-Lavalin (6.76%).

**Job Type**: Contract