Associate Director, Operational Risk Management

5 months ago

Vancouver, Canada MUFG Investor Services Full time

**Company Description**
Experience something Brilliantly Different with a career at MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
**Job Description** The Associate Director, Operational Risk Management (ORM) is accountable for supporting the Director, Operational Risk and the Head of Risk in overseeing the successful implementation and execution of the Operational Risk Management Framework, specifically with regards to change risk associated with new products and services as well as risk associated with Business-As-Usual processes (BAU).**

**The Associate Director, ORM works closely with all parts of the organization and supports the wider senior management team in managing the risk associated with material changes and new products or services as well as BAU processes. This includes conducting 2nd line of defense challenge on risk assessments compiled by project, program, department or process as required, challenging completeness of risks identified, adequacy of risk ratings applied, identification of gaps and appropriateness of action items. As required, the Associate Director, ORM will support 1st line in their preparation of risk self-assessments and their submissions to the Risk Committee for approval.**

**In addition, this role will be involved in other ORM work as required, including Scenario Analysis, Risk Events, Action items administration and tracking, preparation of reporting to the Risk Committee and Boards, various ad-hoc or special risk projects, as well as in promoting and supporting the risk culture in line with the Risk Management Framework.**
- Conduct and coordinate Change Risk Assessments and other Risk and Control Self-Assessments by reviewing project submission data and challenge and track progress to promote accurate and timely representation to the Risk Committee.
- Coordinate the action plan monitoring and follow-up program and prepare relevant reporting and tracking dashboards for board and committee reporting.
- Enhance reporting and tracking mechanisms as required utilizing the risk system and other data repositories and reporting tools
- With support of the Director of ORM, manage relationships required for successful project management
- Prepare and review of periodic Risk and Control Self-Assessments of Operational Activities/Departments and Third Party Provider Risk Assessments
- Scenario Analysis, Risk Events, Key Control Testing, as well as any deep dive risk assessments or other projects as directed
- Support other risk departments as required for risk assessment or program enhancements
- Communicate, interpret, and implement Risk Management policies & procedures
- Collate and present training programs as required to stakeholders
- Produce various periodic and ad-hoc Operational Risk Reporting including statistical/trend analysis, remediation tracking and KPI / KRI management
- Work on rectifying operational errors, resolving the error at hand and tracking the implementation appropriate protocols to mitigate the risk of reoccurrence
- Assist Internal Audit and Operations with general risk assessment and management
- Support client RFP/DDQ requirements and documentation as required.
- Work with the Director, Operational Risk and the Head of Risk to continuously assess and improve the control environment

**Qualifications**
- Post-secondary degree in accounting, finance, law, economics, business or a related discipline
- Professional qualification in risk or a related discipline would be preferred
- Accredited Project Management Qualification preferable
- 10+ years’ experience in risk and project management in a financial institution or comparable experience
- Demonstrated leadership skills and delivery of successful change
- Solid understanding of broader risk frameworks
- Experience with risk assessment practices including Change Risk Assessments, RCSA, Vendor Risk Assessments etc.
- Experience in roles requiring product and process management assessment and implementation.
- Knowledge of financial services practices, plans and trends on risk and controls
- Ability to plan, organise workload and problem solve effectively
- Ability to see the bigger picture, think creativity to provide alternative solutions and meet deadlines
- Ability to resolve conflicts and manage stakeholder sensitivities
- Knowledge and understanding of regulatory requirements for risk management, as well as risk requirements and guidelines
- Working knowledge of Fund administration business
- Hands on knowledge of risk assessment techniques with strong cross-experience in financial services / fund services
- Project management skills and ability to analyze project progress and dir

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