Customer Service Representative

7 months ago

Edmonton, Canada Richelieu Hardware Full time

_**Who are we?**_

Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.
- **Our customers**_ - More than 100,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.
- **Our team**_ - 2,700 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders.

=================================================================================
- **Position Description**:_
- The CSR will work in our showroom at the Edmonton location.
- Answering customer phone calls and working with customers in the showroom; sharing accurate information and product knowledge, ensuring exceptional service and customer satisfaction.
- Assist customers by processing orders, product returns and claims.
- Maintain the showroom by routinely cleaning displays, ensuring floors and aisles are kept clear and tidy, and that all products are properly tagged and visible.
- **Key Attributes**:_
- Motivated, energetic individual who has the ability to deal with customers in a professional manner.
- Office administration - filing, invoicing, preparing bank deposits, and other varying clerical duties.
- Experience in the cabinetry & millwork or hardware distribution related industry considered an asset.
- Familiar with order entry processes and procedures.
- Team player with excellent communication and interpersonal skills, confidence, and comfort with both telephone and in-person contacts.
- Strong organizational and time-management skills, accuracy, and the ability to multi-task.
- Self-Starter and willingness to take initiative.
- Independent in carrying out daily tasks.
- Working knowledge of Microsoft Office programs (Outlook, Excel, Word, etc.).
- Demonstrated flexibility to adapt to changes in procedures, job assignments and work schedules.
- Participate in training sessions on new products.
- Must be punctual, have a desire to learn, and detail-orientated.
- **What we are offering**:_
- Salary that is based on experience.
- Progressive salary driven by performance and managed by objectives results.
- Employee Share Purchase Plan (ESPP).
- Group insurance plan.

**Richelieu Hardware - 15435-131 Avenue**

**Job Types**: Full-time, Permanent

Pay: $15.00-$24.98 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee stock purchase plan
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    2 months ago

    Edmonton, Canada Somrav Marketing Solutions Full time

    We are a sales and consulting agency located in the Edmonton area and are partnered with one of the largest telecommunications household-known product campaigns. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada Team Auctions Ltd Full time

    Customer Service Representative We're growing! Exciting opportunity to become part of the TEAM. Customer Service Representative Job Responsibilities: - Serve customers by providing information and resolving problems. - Answer questions and assist customers with creating and maintaining online accounts. - Accept Auction consignments and assist customers...

  • Customer Service Representative

    4 months ago

    Edmonton, Canada Affinity 1:1 Full time

    Affinity 1:1 is looking for a Client Support Representative to join our team. The Client Support Representative will be responsible for providing excellent service to the clients. The Client Support Representative will work closely with the sales team, operations, and other departments to ensure that customer support is top-notch. Why become a Client...

  • Customer Service Representative

    2 months ago

    Edmonton, Canada Quadra Group Full time

    **Position**: Customer Service Representative **Location**: Vaudreuil-Dorion, QC; Burlington, ON; Edmonton, AB; **Status**: Full-time, Contractual (12 months) **Workplace Flexibility**: Hybrid work policy (minimum of 2 days per week in the office at the designated office location) We are currently recruiting for a Customer Service Representative to join our...

  • Automotive Customer Service Representative

    4 months ago

    Edmonton, Canada Speedy Auto Service, Enata Enterprises Inc. Full time

    **Company Description** Speedy Auto Service originated in Ontario, Canada in 1956 and has since grown into one of the most iconic automotive brands in Canada. In 1993, it evolved into Speedy Auto Service and joined the Fix Network global aftermarket family in 2016. Today, Speedy Auto Service operates over 65 family-owned locations across Canada, offering...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada Kohltech Windows & Entrance Systems Full time

    **Job Summary**: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service. **Job Duties**: - Maintain exemplary service to existing customer base. - Provide quotations for products to...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Crosstown Autobody** **Edmonton, Alberta, On-Site** **Compensation: $45,000 - $55,000 per year** **Schedule: Monday to Friday, 8 am - 5 pm** **Crosstown Autobody** is looking for a **Customer Service Representative** located in **Edmonton, Alberta**. We are a growing team with opportunities for career...

  • Customer Service Representative

    3 weeks ago

    Edmonton, Alberta, Canada VAPE & SMOKE Full time

    At VAPE & SMOKE, we are seeking a highly motivated Customer Service Representative to join our team.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer...

  • Customer Service Representative

    2 days ago

    Edmonton, Canada U-Haul Full time

    **Location**: 9521 51 Ave, Edmonton, Alberta T6E4W8 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    1 day ago

    Edmonton, Canada U-Haul Full time

    Location: 11120 154th St, Edmonton, Alberta T5M3M9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    22 minutes ago

    Edmonton, Canada U-Haul Full time

    **Location**: 11120 154th St, Edmonton, Alberta T5M3M9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...

  • Customer Service Representative

    3 months ago

    Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...

  • Customer Service Representative

    4 months ago

    Edmonton, Canada Edmonton Elks Football Club Full time

    **Customer Service Representative** **Title** Customer Service Representative, Team Store **Reports To** Manager, Sales & Service **Summary** The customer service representative will provide high level customer service to in-person and over the phone clients. This position will maintain and grow revenue generation through the establishment of ongoing...

  • Customer Service Representative

    4 months ago

    Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for a part-time Customer Service Representative to join our team. Work will be based out of both our downtown and southside Edmonton ticket offices. **This role will work approximately 16 - 30 hours per week. Shifts fall between 5:15 am - 7:15 pm, 7 days a week, so flexible availability is...

  • Customer Service Representative

    2 months ago

    Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for a part-time Customer Service Representative to join our team. Work will be based out of both our downtown and southside Edmonton ticket offices. **This role will work approximately 16 - 30 hours per week. Shifts fall between 5:15 am - 7:15 pm, 7 days a week, so flexible availability is...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for a part-time Customer Service Representative to join our team. Work will be based out of both our downtown and southside Edmonton ticket offices. **This role will work approximately 16 - 30 hours per week. Shifts fall between 7:15 am - 7:15 pm, 7 days a week, so flexible availability is...

  • Customer Service Representative

    3 days ago

    Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for Customer Service Representatives to join our team in Edmonton. Positions are available at both our downtown and southside ticket offices. **Open positions are part-time, working between 16 - 30 hours per week. Shifts fall between 5:15 am and 7:30 pm with weekend availability...