Customer Service Representative

1 month ago

Edmonton, Canada Somrav Marketing Solutions Full time

We are a sales and consulting agency located in the Edmonton area and are partnered with one of the largest telecommunications household-known product campaigns. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service Representative team has garnished our agency, our longest-standing client has entrusted us with the roll-out of their newest product line. Their tagline “With You All the Way” can also be applied to our team: We are ferociously driven to meet the needs and goals of our clients in a speedy, no-fuss, and supportive way. We are looking for someone to join our entry-level Customer Service Representative team to assist in the new product and service rollout.

We firmly believe in hiring Customer Service Representatives who exhibit a strong work ethic, an undeniable genuineness, and the drive to make their mark by utilizing a fresh and creative perspective in an established industry. This directly enhances our core values and unilaterally helps our clients reach their ultimate goal: attain high margins of sales success, brand recognition, and customer loyalty.

**Responsibilities of our Customer Service Representative**:

- Establish the initial relationship with new customers to properly position products to each individual based on their wants and need
- Educate customers on the rollout of these products and the new technology that supports them
- Assist in the sales process with any qualifying customer, provide all necessary details regarding new account information, product promotional pricing, and delivery of services
- Overturn any objections, handle all inquiries, and resolve issues swiftly with any customer, and expedite to the necessary department if required
- Drive customer engagement from initial contact through the point of sale to delivery of products
- Communicate effectively within the Customer Service team as well as with Upper Management, Sales, and Compliance teams to ensure efficiency and success
- Track and accurately report customer account information, territory research, and areas of improvement to upper-level management daily to ensure the success of this product rollout

**Recommended traits of an entry-level Customer Service Representative**:

- A high school diploma and/or GED equivalent is required
- 1 year of experience in an entry-level or introductory position within the field of customer service and/or sales is preferred
- Discipline to manage time effectively and efficiently with clients and customers to complete all daily tasks accurately
- A student mentality to learn on the job from the entry-level and the drive to continue the development of oneself and the company
- Tenacious and dedicated to reinforcing the core values of unbelievable and professional customer service
- An empathetic and compassionate disposition displayed while working with customers

Pay: $800.00-$1,200.00 per week

**Benefits**:

- Company events
- Employee assistance program
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person

  • Customer Service Representative

    5 months ago

    Edmonton, Canada Canadian National Railway Full time

    **Role** The Customer Service Representative operates as a professional in a call center environment. Working to enable rail service, the SDR ensures that CN meets the needs of our customers by maximizing operational efficiency and flexibility, minimizing cost and protecting revenue. The Customer Service Representatives are part of the customer team,...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada Mobilesnap Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Mobilesnap. This is a fantastic opportunity for individuals who enjoy interacting with customers and providing excellent service.About the RoleAs a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada Team Auctions Ltd Full time

    Customer Service Representative We're growing! Exciting opportunity to become part of the TEAM. Customer Service Representative Job Responsibilities: - Serve customers by providing information and resolving problems. - Answer questions and assist customers with creating and maintaining online accounts. - Accept Auction consignments and assist customers...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada Alberta Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Alberta.As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves our store with a positive experience. This role requires strong...

  • Customer Service Representative

    3 months ago

    Edmonton, Canada Affinity 1:1 Full time

    Affinity 1:1 is looking for a Client Support Representative to join our team. The Client Support Representative will be responsible for providing excellent service to the clients. The Client Support Representative will work closely with the sales team, operations, and other departments to ensure that customer support is top-notch. Why become a Client...

  • Customer Service Representative

    1 month ago

    Edmonton, Canada Quadra Group Full time

    **Position**: Customer Service Representative **Location**: Vaudreuil-Dorion, QC; Burlington, ON; Edmonton, AB; **Status**: Full-time, Contractual (12 months) **Workplace Flexibility**: Hybrid work policy (minimum of 2 days per week in the office at the designated office location) We are currently recruiting for a Customer Service Representative to join our...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada Liquor Bay Full time

    Job Title: Customer Service RepresentativeAbout Liquor Bay:Liquor Bay is a retail business that operates in a fast-paced environment. We are seeking a reliable and flexible individual to join our team as a Customer Service Representative.Job Description:The ideal candidate will have no degree, certificate or diploma and will be willing to train. As a...

  • Automotive Customer Service Representative

    3 months ago

    Edmonton, Canada Speedy Auto Service, Enata Enterprises Inc. Full time

    **Company Description** Speedy Auto Service originated in Ontario, Canada in 1956 and has since grown into one of the most iconic automotive brands in Canada. In 1993, it evolved into Speedy Auto Service and joined the Fix Network global aftermarket family in 2016. Today, Speedy Auto Service operates over 65 family-owned locations across Canada, offering...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada Quadra Chemicals Ltd. Full time

    **Position: Customer Service Representative** **Location: Edmonton, Alberta** **Status: Full-time, Permanent** Are you attentive and ready to react at the right moments? Are you passionate about customer service and problem solving? If so, it’s time to join the Quadra Family! At Quadra we put people first so that together we can reimagine the...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada Alberta ltd Full time

    Job Title: Customer Service RepresentativeCompany Overview:  Alberta Ltd is seeking a skilled and efficient Customer Service Representative to join our team. This role involves providing exceptional customer service, processing information, and maintaining accurate records.Salary:  We offer a competitive salary of $45,000 - $55,000 per year, depending on...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Crosstown Autobody** **Edmonton, Alberta, On-Site** **Compensation: $45,000 - $55,000 per year** **Schedule: Monday to Friday, 8 am - 5 pm** **Crosstown Autobody** is looking for a **Customer Service Representative** located in **Edmonton, Alberta**. We are a growing team with opportunities for career...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...

  • Customer Service Representative

    3 months ago

    Edmonton, Canada Edmonton Elks Football Club Full time

    **Customer Service Representative** **Title** Customer Service Representative, Team Store **Reports To** Manager, Sales & Service **Summary** The customer service representative will provide high level customer service to in-person and over the phone clients. This position will maintain and grow revenue generation through the establishment of ongoing...

  • Customer Service Representative

    3 months ago

    Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for a part-time Customer Service Representative to join our team. Work will be based out of both our downtown and southside Edmonton ticket offices. **This role will work approximately 16 - 30 hours per week. Shifts fall between 5:15 am - 7:15 pm, 7 days a week, so flexible availability is...

  • Customer Service Representative

    1 month ago

    Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for a part-time Customer Service Representative to join our team. Work will be based out of both our downtown and southside Edmonton ticket offices. **This role will work approximately 16 - 30 hours per week. Shifts fall between 5:15 am - 7:15 pm, 7 days a week, so flexible availability is...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for a part-time Customer Service Representative to join our team. Work will be based out of both our downtown and southside Edmonton ticket offices. **This role will work approximately 16 - 30 hours per week. Shifts fall between 7:15 am - 7:15 pm, 7 days a week, so flexible availability is...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada Royal Star Insurance & Travel Full time

    At Royal Star Insurance & Travel, we are seeking a skilled Customer Service Representative to join our team. This role is perfect for individuals who enjoy interacting with people and providing excellent customer service.About the RoleWe are looking for a dedicated and organized individual to handle all aspects of customer service, including greeting...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada ALBERTA LTD Full time

    The Customer Service Representative role at ALBERTA LTD is an excellent opportunity for individuals who enjoy interacting with customers and providing exceptional service.Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer...