Customer Service Representative
6 months ago
Trail Tire Supply is a regional tire wholesaler based in Western Canada. We are rapidly growing, and we are currently seeking a talented and dedicated Customer Service Representative to join our team in Edmonton, AB. As a Customer Service Representative, you will be responsible for providing outstanding service to our clients and ensuring that all their needs are met.
**Responsibilities**:
- Providing product information, pricing, and availability to customers
- Processing orders and returns accurately and in a timely manner
- Liaising with other departments to ensure customer satisfaction
- Identifying and resolving customer issues and complaints
- Building and maintaining strong relationships with customers
- Keeping accurate records of all customer interactions and transactions
**Requirements**:
- Strong communication skills, both verbal and written
- Excellent problem-solving and analytical abilities
- Exceptional attention to detail and accuracy
- Ability to multitask and prioritize effectively in a fast-paced environment
- Experience in a customer service or sales-related role is preferred
- Knowledge of the tire industry is a plus
- Proficient in Microsoft Office Suite
We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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