Clinical Receptionist

3 weeks ago


Toronto, Canada First Line Physiotherapy Full time

Responsibilities Include:

- Welcoming clients to the facility, following intake procedures (for new clients) and performing all necessary health screening.
- Assisting patients with forms, scheduling, and other inquiries.
- Fielding phone calls and questions from current clients, prospective clients, and the public. Contacting current and former clients to monitor ongoing care plans.
- Calling/billing/communicating with clients and insurance organizations related to billing, payments, and managing ongoing accounts (including MVA and WSIB).
- Monitor and manage the schedules of the practitioners surrounding their clinical shifts.
- Maintaining cleanliness around the clinic and reception area, and ensuring that everyone in the clinic is following the necessary safety protocols.
- Assisting with cleaning duties surrounding clinical hours.

It is important for us to find someone who has great communication and customer service skills, as providing a great experience for clients is our primary focus at First Line Physiotherapy. For anyone to be successful in this position, they must be organized, flexible, attentive to detail, and they must be able to manage their time effectively in a busy environment.

We are very excited to find the right fit and to continue growing our team. If you have other questions, please visit our website below to learn more about the clinic, our team, and our values

Keep healthy and have a great day We look forward to hearing from you

**Salary**: $18.00-$20.00 per hour

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
All clients and staff are required to wear a mask, and to disinfect all items and treatment spaces before and after use.

**Education**:

- Secondary School (required)

**Experience**:

- clinical reception/reception: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2023-03-10
Expected start date: 2023-03-27


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