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Coordinator, Retention Initiatives

1 month ago

Stoney Creek, Canada Mohawk College Full time

**Coordinator, Retention Initiatives & Scholarship Programs (I/O: September 2024 - September 2026)** Status**: Initiatives & Opportunities: September 2024 - September 2026

**Hours**: Monday - Friday, 35 hours/week

**Home Campus**: Stoney Creek (hybrid work arrangements available)

**Rate of Pay**: Payband I (Start Rate: $39.34 per hour)

**Posting Date**: September 4th, 2024

**Closing Date**: September 20th, 2024 at 7:00 pm EST

Preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (in the role for 6 consecutive months) and RPT employees who have passed probation at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Reporting to the Manager, Student Success Advising & Retention, the Coordinator, Retention Initiatives & Scholarship Programs oversees and coordinates student retention initiatives, including student outreach campaigns and proactive advising interventions for current students. The incumbent will also provide support and advising to specific scholarship program recipients, to promote student engagement during their studies. The incumbent will work with scholarship recipients to ensure they meet all scholarship requirements. The incumbent will also create an assessment plan and coordinate the collection and analysis of key data to ensure student success and retention in both the specific scholarship programs and across the College as a whole.

The Coordinator is responsible for communication to participants and tracking events-related activity connected to the scholarship program(s) participants including donor workshops, employer networking opportunities, and existing college events that are requirement for the scholarship and awards participants, such as Meet the Grad, Jill of All Trades, Open Houses, etc.

Acting as the first point of contact for these specific scholarship programs, the Coordinator must be able to respond to, investigate and resolve a diverse number of inquiries from students, staff, faculty and other departments. Responsibilities include advising, support, outreach, referral, intervention and retention, transition and orientation, as well as data tracking and reporting.

**What you’ll be doing**:
**Retention Initiatives - Program Coordination**
- ** **Oversees and coordinates current and future student retention initiatives and interventions, such as:

- Proactive advising model (pre-semester Get Set information sessions, academically at-risk student intervention)
- Late Start Campaign
- Communication strategy focused on psychological attuned messages, supporting early engagement with high-risk students ahead of a new semester
- Completion Plan
- Compulsory Withdrawal student intervention
- Oversees the program/intervention outreach campaign and the goal is to proactively outreach to students who are at-risk of leaving, not completing and ultimately improving students’ sense of belonging and feeling of community
- Identifies, develops and implements programs and approaches to reach under-served student populations, including those from equity-deserving groups
- ** **Works with Foundation and Faculty to develop a matrix of scholarship requirements and deliverables for recipients
- Works with Recruitment and Admissions to attend key events (such as Open House, etc.), and presentations
- Coordinates selection committee for Award recipients in partnership with Financial Assistance, and other departments as necessary.
- In partnership with Public Affairs, Financial Assistance (FA), and Foundation, works to coordinate public relations events of awards recipients.
- Responsibility for working with Marketing and FA to ensure dedicated webpages for scholarships reflect current, accurate information.
- Liaises with other college staff, faculty and students to coordinate activities and promote specific scholarship programs
- Supports review of program expenditures, co-ordinates program delivery in consultation with supervisor

**Formal Evaluation and Assessment Plan**
- ** **Develop and implement an evaluation and assessment plan of retention initiatives and scholarship programs, including ROI, student feedback, retention, and implementation fidelity
- Works with other college departments including Student Recruitment, the Foundation, Financial Assistance, Academic departments, the College Student Success Innovation Centre, and Institutional Research to support the evaluation and assessment plan
- Ongoing student intervention evaluation using student feedback tools

**Provides Academic and Program Advising and Support to Retain Scholarship Students and Engage Graduates**
- ** **Provides direct services of personal and academic advising to students, grounded in Advising Model w