Market Sales Coordinator

3 weeks ago


Stoney Creek, Canada United Rentals, Inc. Full time

**_Great company. Great people. Great opportunities._**

As a Market Sales Coordinator with United Rentals, you will support Strategic Account Managers and Market Sales Managers by being a dedicated point of contact for orders, sourcing, logistics and account coordination. You will work closely with these assigned Managers on contract terms, pricing and fulfillment. Your primary focus is on capturing rental equipment orders and fulfillment but will also participate in activities that support building customer trust, retention and promoting UR total value proposition. You will do so in a manner that supports customer advocacy and United Rentals revenue growth for all business units. Your overall objective is to deliver the highest possible levels of order fulfillment and customer satisfaction.

If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

Additional responsibilities include the following:

- Constantly capture and execute customer orders with a high degree of urgency
- Work with Inside Sales Reps from all business units in the market, actively source equipment, arrange transportation, and develop orders accurately across all UR general rental and Specialty branches
- Provide customers viable, well thought-out equipment alternatives if certain equipment is not available
- Maintain high familiarity and skill within UR One, UR Control, Total Control, mobile apps and Sales Force
- Identify and communicate opportunities to increase profitability and expand customer equipment mix
- Provide equipment, on-rent, and invoice level reporting to customers as requested or scheduled
- Respond to and diffuse customer objections
- Monitor customer feedback surveys and interject as needed
- Other duties as assigned.

Job Requirements:

- Bachelor’s Degree preferred or 3 years of customer service experience
- Strong customer service orientation
- Strong communication and presentation skills
- Solid computer skills and knowledge of most current business software
- Independent worker and self-starter with strong self-imposed structure
- Knowledge of equipment rental industry, Total Control, ERP systems, and pricing for rates, freight, and overtime
- Strong sense of urgency

Please note that this position can be based anywhere in GTA.

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

**What's in it for you?**

**U.S. Full Time roles**: Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

**U.S. Non-Full Time roles**: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

**Canada**: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.
- Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.


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