Transfer Specialist

5 months ago

Burnaby, Canada Forest Lawn Funeral Home Full time

The Transfer Specialist is resp

sible for the care, removal

and transport of deceased.

is positi
- will collab
- te with other team m
- ers as required to ensure p
- esses and procedures
- main in compli
- e. Safely and c
- teously drive
- mpany owne
- ehicles. Ma

ntains company vehicles cleanl
- ss. Professional ap

arance and business suit

equired when in contact with families; casual attire for vehicle maintenance. *JOB RESPONSIBILITIES
- *Transfers*
- Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
- For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
- Enters deceased event information into proprietary software according to company procedures
- Transports caskets to airports, care centers, or funeral homes; assists with moving caskets *Vehicle Maintenance*
- Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
- Fuels vehicles as necessary
- Follows safety guidelines and expenditure processes
- Maintains personal protective and transfer supplies in vehicles including cleaning products
- Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection *Minimum Requirements* *Education
- * High School Diploma or equivalent *Licenses*
- Driver’s license with an acceptable driving record *Experience*
- At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred *Knowledge, Skills and Abilities*
- Ability work schedule to support business needs including weekends and nights
- Ability to work on-call weekends, nights and holidays rotation
- Ability to lift up to 75 pounds; push/pull up to 200 pounds
- Ability to drive in hazardous, heavy traffic, and weather conditions
- Basic computer skills required *WORK CONDITIONS
- Work Environment
- Work indoors and or outdoors during all seasons and weather conditions
- Local and/or multiple location traveling required
- Comply with Field dress code policy Work Postures
- Frequent, continuous periods of time standing, up 6 hours per day
- Climbing stairs to access buildings frequently Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
- Lifting, pushing, pulling up to 75 pounds Work Hours
- Working beyond “standard” hours as the need arises
- Local travel up to 100% using company vehicle Job Types: Full-time, Permanent Pay: $22.65-$23.50 per hour Expected hours: 40 per week Benefits:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care Flexible Language Requirement:

- French not required Work Location: In person

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