Claims Administrator

3 weeks ago


Burnaby, Canada HUB International Full time

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Our Claims Division is seeking a detail-oriented Claims Administrator to join the team. We are looking for an individual who is eager to jump start their Claims career with HUB International.

Our Burnaby location is our head office and is centrally located in the Willingdon Business Park. This location is easily accessible by the Gilmore sky train station with many shops, restaurants, and other amenities nearby.

**Requirements**:
1-2 years of administrative experience

Level 1 General Insurance License or willingness to obtain within 6 months

Outstanding customer service skills

Strong attention to detail and accuracy

Strong communication skills, both written and verbal

Intermediate to advanced MS Office knowledge, with focus on Excel and Word

Thrives in a fast paced, client-focused environment

**Asset experience that will make you stand out**:
Previous Insurance or Claims industry experience

Experience with EPIC system

A Day in the Life

Provide administrative support to claims examiners including file set up and payment processing (both internally and in cooperation with external partners)

Manage several claim bordereaux

Liaise with external stakeholders, including both Lloyds and domestic insurers, as part of bordereaux management

Liaise with internal stakeholders, including accounting department, to ensure claims payment accounts are reconciled monthly

Provide back up support for claims intake which may include monitoring claims inboxes, reporting new claims to carriers and recording information in EPIC as needed

Participate on claims team phone queue

Where This Can Take You

We invest in our employees We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond

What We Offer

Competitive compensation

Company matching RRSP contributions

Tuition financing and career-related training and development

Customizable flexible benefits options for you and your family

Mental and physical wellness initiatives

A positive, collaborative and team-oriented environment

Ongoing personal and career development

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

We want you to be INNOVATIVE and open to sharing your ideas

You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

You work with a high degree of INTEGRITY and ACCOUNTABILITY

Department Account Management & Service

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International



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