Assistant Manager, Claims Services
4 weeks ago
If you’re someone with a passion for leading and mentoring a large team through a tactical plan and are wanting to take on a great career opportunity with a local not-for-profit health insurance provider by helping plan and direct projects, and leading a team, we want to hear from you.
Your skills in leading a team and achieving departmental objectives will help Pacific Blue Cross be able to provide sustainable healthcare.
We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.
**Key Ways This Position Makes An Impact**
The Assistant Manager, Claims Services provides leadership to employees in a large team (20+) to promote motivation and teamwork.
In this role you mentor team members and create an environment where staff can develop their skills.
This role ensures proper staffing levels are maintained, works with the Attendance Management Program, participates in the progressive discipline process, coaches, and develops action plans.
You would partner with the manager to create departmental tactical plans in line with corporate objectives and establish individual objectives that meet the expected goals.
This role handles and assists employees in dealing with difficult problem inquiries and complaints.
You would work on providing leadership support throughout the project management cycle for projects that you would be working on.
**Key Experiences You Bring To This Role**
- Minimum 3 years’ experience in the insurance industry, or in a leadership position
- Demonstrated experience in managing a large (20+) team of administrative staff
- University degree or technical school diploma in a relevant field including or supplemented by courses in leadership or supervision
- Leadership development certificate courses are preferred
Together we can create a healthier British Columbia through teamwork, exceptional service and accountability that will help improve sustainable healthcare.
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