D.a. Townley

If you’re someone with a passion for providing leadership and support to staff in the benefits administration field and wanting to take on a great career opportunity with a local not-for-profit health insurance provider by using your ability lead a team, we want to hear from you.

Your skills in benefits administration procedures and policies in accordance with federal and provincial standards and regulations will help Pacific Blue Cross be able to provide sustainable healthcare.

We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

**Key Ways This Position Makes An Impact**

The manager leads a team to promote performance and provides coaching and motivation to the Benefits Administration team.

This role works with clients team to ensure plan changes and new clients are efficiently set-up.

In this role you would work with operational areas such as Claims, Client Accounting and Pension to ensure practice procedures are managed effectively.

This role maintains knowledge of trust agreements, plan texts, insurance contracts, health care benefits, taxation legislation and regulatory requirements, and implications of changes.

This role provides guidance to the team on complex and escalated client questions and issues.

In this role you would manage annual processes (benefit plan renewals, T4A’s), review proposed plan changes, support projects, and liaise with service providers (insurers and third-party brokers).

**Key Experiences You Bring To This Role**
- Minimum 5 years’ of experience in groups benefits administration, and operations management in a unionized environment
- Extensive multi-employer benefit experience including Hour Bank processing
- Bachelor’s degree in Business Administration or related field
- Current Life Insurance License (LLQP) valid in British Columbia with ability to sell individual life, disability, and Critical Illness insurance policies in British Columbia or the ability to obtain it in the first 90 days in the role
- Relevant post-secondary education plus specialized training courses in sales and marketing or equivalent

Together we can create a healthier British Columbia through teamwork, exceptional service and accountability that will help improve sustainable healthcare.