Volunteer Coordinator

3 weeks ago

Winnipeg, Canada Winnipeg Humane Society Full time

**Date**:January 25, 2023
**Position Title**: Volunteer Coordinator
**Department**: Volunteer & Foster
**Reports to**: Director Volunteer & Foster
**Classification**: Union, Unit 9
**Rate**: $18.70-$25.12
**Hours**: Monday to Friday, 11:00am-7:00pm
(Days/Times of Shifts Could Vary/Change)
**Start Date**: ASAP

**Closing Date for Internal Applicants**: January 31, 2023

**Position Summary**:
The Volunteer Coordinator is the connection between community members and the
Volunteer and Foster Programs. The Volunteer Coordinator will collaborate with the
team to determine department support and ensure operational needs are met. This
position will have regular, daily involvement with other WHS departments, volunteers,
foster volunteers, and community of the Winnipeg Humane Society.

**Responsibilities**:

- Maintain volunteer recognition supply inventory and communicate for re-order.
- Contribute to planning meetings to assist management with department
- operation and strategic direction.- Determine day to day resources and supplies required for annual department
- budget.- Coordinate volunteer engagement activities and requests for foster animal
- placements.- on suitable activity matching.- Facilitate orientation and coordinate training of team members.
- Monitor ongoing satisfaction and effective utilization of volunteer placements

through feedback, evaluations and follow-up from volunteers/fosters and
staff/management.
- Work with the team with planning and execution of appreciation events and

recognition program(s).
- Create a friendly and professional environment to enhance courteous service;
ensure clean, attractive, and organized work areas.
- Provide excellent service to community supporters including shelter and foster

volunteers.
- Communicate with internal and external volunteers via bulletins, virtual and in
- Communicate activity and departmental guidelines to volunteers.
- Contribute content and coordinate communications for newsletter, bulletins,
- and recognition pieces.- Develop and maintain positive working relationships with staff and
- volunteers/fosters from diverse backgrounds promoting inclusivity.credentials, assessments, background checks and volunteer status, hours, and
notes in Volunteer Management Software.
- Coordinate and liaise with department to determine appropriate volunteer

schedules.
- Determine gaps in volunteer schedules and work with the team to recruit.
- Other tasks as reasonably assigned.

**Standards of Performance**:

- Keeping the mission of The Winnipeg Humane Society in the forefront when

performing job duties, as well as when representing The Winnipeg Humane
Society both inside and outside the shelter environment.
- Exemplary level of care is provided to each animal consistent with Humane

Society policies and procedures.
- Effective communication with fellow staff on an ongoing basis; a respectful

workplace is maintained at all times.
- Successful and thorough completion of assigned job duties within reasonable

time limits.
- Reliability and diligence in position.

**Authority**:
Authority to perform all assigned duties and responsibilities within established policies
and procedures.

**Accountability**:
Directly accountable to the Director Volunteer & Foster or designate for the
performance of all assigned duties and responsibilities.

**Participates in creating a thriving Culture of Philanthropy at Winnipeg Humane Society**
**by**:

- Being knowledgeable and supportive of WHS programs.
- Sharing their passion for service to animals, people, and our community with our
- guests.- Serving as an inspiration to all guests by providing an exemplary level of animal
- care and guest service.- Being able to communicate a compelling case for support that demonstrates

the impact of philanthropy on Winnipeg Humane Society.

**Qualifications & Experience**:

- Completed education in administration or one year experience equivalent.
- More than 2 years less than 4 years experience:

- Leading and coordinating programs/projects/committees.
- Coordinating, scheduling, and working with volunteers.

**Knowledge & Skills**:

- Enthusiastic, excellent customer service skills with the ability to actively listen and

ensure understanding.
- Exceptional interpersonal and communication skills, both verbally and written,

with the ability to create and present as required.
- Works effectively both independently and collaboratively with a team.
- Ability to multi-task and manage time effectively to handle workload within tight
- deadlines.- Detail orientated with strong organizational skills.
- Proficiency with Microsoft Office 365 Suite (Outlook, Word, Power Point andManagement Software), DBMS, MyTime and Zoom.

**Personal Attributes**:
The following are mandatory personal attributes for this role**:
- Strong sense of commitment and personal dedication.
- Mature, organized, and independent individual with sound judgement.
- Strong aptitude to establish and maintain positive work

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