Inside Sales Assistant
2 weeks ago
_(English version will follow) _
**À propos d’Aesus**
Aesus est un fournisseur et fabriquant renommé de machines et de solutions d'emballage de pointe, s'adressant à diverses industries, notamment le pharmaceutique, l'alimentation et les boissons, les cosmétiques, etc. Avec un engagement constant envers la qualité, la fiabilité et la satisfaction de nos clients, nous nous spécialisons à livrer des technologies innovantes qui rationalisent les processus de production et optimisent l'efficacité de la production.
**Aperçu du poste**
Sous la supervision du directeur des pièces de rechange, l'objectif de l’assistant(e) aux ventes internes est d'être le principal point de contact de nos clients pour le remplacement des pièces de rechange.
**Principales responsabilités**
- Aider l’équipe à répondre aux demandes des clients, soit par téléphone ou par courriel;
- Préparer et envoyer des soumissions;
- Traiter les commandes des clients à l'aide de notre système ERP;
- Fournir une réponse dans les meilleurs délais et s’assurer de la satisfaction des clients;
- Faire le suivi des commandes du début jusqu'à l'expédition et s'assurer que les pièces arrivent à temps pour une bonne livraison.
**Qualifications**
- Bilinguisme (doit pouvoir parler et écrire en anglais et en français) étant donné que beaucoup de nos clients proviennent de l’extérieur du Québec;
- Bonne connaissance de Microsoft Office;
- Experience dans un rôle administratif ou de service à la clientèle;
- Expérience avec un système ERP (un atout);Expérience dans un environnement manufacturier et connaissances techniques (un atout).
**Conditions de travail**
- Poste permanent et temps plein (40h semaine);
- Salaire concurrentiel, en fonction de l'expérience;
- Horaires de travail : Lundi au vendredi, de 8h à 16h30 (horaires flexibles, à discuter);
- Possibilité de partir plus tôt le vendredi pour profiter d'un week-end plus long;
- Avantages sociaux (assurance vie, santé et dentaire) et régime de retraite.
**About Aesus**
Aesus is a renowned provider and manufacturer of cutting-edge packaging machinery and solutions, catering to diverse industries including pharmaceuticals, food and beverage, cosmetics, and more. With a steadfast commitment to quality, reliability, and customer satisfaction, we specialize in delivering innovative technologies that streamline production processes and optimize production efficiency.
Are you motivated and passionate? Are you looking for a job in a growing company? Do you want to take on challenges? You want to be at the heart of the action and be part of a young and vibrant team? Send us your resume and have the chance to live the Aesus experience by working in an environment where respect and support are part of our values and working with understanding supervisors.
**Position Overview**
Under the supervision of the Spare Parts Manager, the focus of the Inside Sales Assistant is to be the main point of contact of our customers for spare parts replacement.
**Key Responsibilities**
- Prepare and send quotations;
- Process orders for customers using our ERP system;
- Provide a quick response and ensure the satisfaction of the customers;
- Follow-up on orders from start to when they ship out the door and make sure the parts arrive on time for good delivery.
**Qualifications**
- Bilingual (must be able to speak and write in English and French) given that many of our customers come from outside of Quebec;
- Good knowledge of Microsoft Office;
- Experience in an administrative or customer service role;
- Experience with an ERP system (an asset);
- Experience in a manufacturing environment and technical knowledge/background (an asset).
**Work conditions**
- Permanent position and full time (40h week);
- Competitive salary, based on experience;
- Working hours: Monday to Friday, from 8am to 4:30pm (flexible hours, to be discussed);
- Possibility of leaving earlier on Fridays to enjoy a longer weekend;
- Benefits (life, health and dental insurance) and pension plan.
Type d'emploi : Temps plein, Permanent
Heures prévues : 40 par semaine
Avantages:
- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Congés payés
- Événements d'Entreprise
- Heures d’arrivée et de départ flexibles
- Régime de retraite
- Régimes de participation aux bénéfices
- Stationnement sur place
- Tenue Décontractée
Horaire:
- 8 Heures
- Du Lundi au Vendredi
- Quart de jour
Lieu du poste : En présentiel
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