Ieta Membership Programme Assistant
2 weeks ago
May 2023
Membership Programme Assistant - Toronto
International Emissions Trading Association (IETA)
Toronto
We are looking for someone with 3+ years of administrative experience willing to learn within a fast
Responsibilities may include the following:
Membership Management
- Respond to membership inquiries by coordinating with the team
- Conduct new member onboarding process with the team
- Conduct membership maintenance (updates, survey, reporting, and collections)
- Participate in meetings with potential members and current members
Administrative Support
- Take meeting notes
- Other administrative support tasks as required
CRM Maintenance
- Input of member information into CRM
- Update or make changes to existing database as required
Mailing List Maintenance
- Ensure the GDPR policies are adhered when dealing with contact information
- Updating subscription requests and maintaining database
Website Maintenance
- Basic maintenance of website
Desired abilities:
- Entrepreneurial attitude with an ability to work in a fast-paced, virtual, global work environment
- Previous experience in an administrative role (3+ years)
- Results-oriented and strong attention to detail
- Strong organisation skills
- Strong customer service skills
- Strong verbal and written communication skills
- Strong documentation and record-keeping skills
- Ability to work well under pressure and consistently meet deadlines
- Ability to work with mínimal supervision
- Ability to problem solve effectively and handle multiple tasks
- Strict adherence to confidentiality and handling of personal information
- Experience with risk analysis and reporting is an asset
Desired Software Skills:
- Strong Windows and Microsoft Office Suite skills
- Adept in technology with a thorough understanding of computer software
- Familiarity with Wordpress, Mailchimp, Hubspot
- Use of Canva, Adobe Illustrator or Adobe Photoshop are an asset
Reporting to: IETA Membership Director
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