Service Advisor

5 months ago


Thunder Bay, Canada North Country Cycle & Sports Full time

North Country Cycle & Sports currently has an opening for an additional service advisor.

**Responsibilities include but not limited to**:
Greeting customers

Open new work orders, accurately recording customer information and requirements

Booking appointments

Scheduling service work and delegating jobs to mechanics

Answering phone calls

Contacting customers updating them on quotes, work status and work completion

Review daily billing of labour hours and parts

**Qualifications**:
Excellent customer service skills

Excellent organizational skills

Good communication skills

Ability to multitask

Knowledge of boats, outboards, ORV's and snowmobiles

Ability to work unsupervised

Ability to deal with large volumes of work and be flexible to changing priorities

Ability to handle stressful situations in a calm and efficient manner

Ability to understand mechanical functions

Motivated team player with a strong sense of commitment to the customer

**Salary-Based on experience**

**Only those considered for the position will be contacted to arrange an interview**

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Schedule:

- 8 hour shift

Application question(s):

- What are your interest and hobbies?

**Experience**:

- service advisor: 1 year (preferred)
- Customer Service: 1 year (preferred)

Licence/Certification:

- G Drivers Licence (preferred)

Work Location: In person


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