Credit and Collections Supervisor

6 months ago

St Albert, Canada Colas Full time

**Subsidiary**:Colas Canada Inc.

**Position Overview**:
Make an impact at Colas by helping build the Canada of tomorrow. Colas Canada Inc., part of the Colas Group, is Canada’s leader in the construction and maintenance of transportation infrastructure. From roads, to airports, to rail, we’ve done it all. Our subsidiaries operate from coast-to-coast, providing vertically integrated paving products and services to keep Canadians moving.

**Credit & Collections Supervisor - Colas Western Canada Inc.**

**LOCATION**: St. Albert, AB (250 Carleton Drive)
**REPORTING TO**:Corporate Controller
**BENEFITS**:Pension, comprehensive benefits, health spending account, annual bonus, employee discount program with national retailers

**Key Responsibilities**:

- Management of credit and collections department.
- Implementation of automation and enhancement within department.
- Continuous monitoring and follow up of outstanding accounts receivable.
- Daily monitoring of COD accounts when outstanding balances exist.
- Regular collection inquiries with customers.
- Follow up with divisions on accounts receivable.
- Assist in troubleshooting, identifying, and resolving billing problems and customer concerns.
- Reviewing potential customer credit recommendations when required.
- Main contact to associated credit bureaus.
- Annual reviews of customer credit on an as needed basis.
- JDE and JWS customer set up (secondary).
- Communicating to customers and divisional contacts on formal notice of customer approval or denial.
- Management of accounts receivable shared Outlook mailbox.
- Working with Vice Presidents, Controllers, and others to identify and solve potential collection problems.
- Working with legal department on potential claims and/or payment demand requests.
- Working with human resource department on hiring and terminating employees, when necessary.
- Working with cash receipting team on payment inquiries/discrepancies and customer payment method.
- Oversight and review of integrity, standardization, and clean up of master customer data.
- Development and maintenance of all accounts receivable related Standard Operating Procedures.
- Submission and follow up of ideas to AHA for software or IS improvements.
- Other projects assigned by Corporate Controller, VP Finance, or President

**Qualifications**:

- 3+ years’ comparable collections experience within a credit and collections department.
- Experience in a supervisor or team lead role.
- Experience within the construction industry is strongly preferred.
- Knowledge of PPCLA and its impact on the accounts receivable/collections management.
- Familiarity with credit reports, third party collections and credit recommendations.
- Attention to detail and high level of accuracy.
- Working knowledge of JD Edwards considered an asset.
- Strong interpersonal and organizational skills.
- Clear and effective communication skills
- Strong customer service skills.
- Ability to meet deadlines and work under pressure.
- Strong proficiency with Microsoft Word, Outlook, and Excel.
- Ability to work in a fast paced, collaborative, and team-based environment.
- Adaptability to a changing work environment.
- Ability to work autonomously.

**ABOUT COLAS**
Colas is a Canadian leader in transportation infrastructure - materials, construction, and maintenance. From roads to rail, airports to ports, we build some of the most important projects that connect our communities.

Backed by our network of Colas companies across Canada and the Colas Group worldwide, Colas offers a wide range of innovative and sustainable solutions for the construction and maintenance of transportation infrastructure.

**Join the largest transportation infrastructure group in the world and help connect Canada.**

**DIVERSITY IS IMPORTANT TO US**
At Colas, we believe our workforce should reflect the diversity of the communities we connect. By living our core values of Caring, Sharing, and Daring, we welcome all those who help create the links that bring us together. We are committed to equal employment opportunity regardless of age, ethnicity, national origin, religious beliefs, disability, marital or family status, gender, gender identity or expression.

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