Credit Representative

6 months ago

St Thomas, Canada MCDOUGALL ENERGY INC Full time

**ABOUT US**:
McDougall Energy Inc. (“McDougall Energy”) is a Canadian, privately owned, family business serving energy customers since 1949. McDougall Energy is a marketer and distributor of heating oil, propane, gasoline, diesel fuel and commercial lubricants, as well as an Esso and Shell® branded retailer. McDougall Energy is proud to be a Platinum Club member of Canada’s Best Managed Companies, having retained its designation consecutively since 2011. Now in its third generation of ownership, the energy company serves communities across regions of Ontario and Western Canada. The company is headquartered in Sault Ste. Marie, Ontario.

Our success is driven by an uncompromising commitment to provide the highest quality customer service to each and every customer. We recognize that our employees are our most valuable resource and offer opportunities for development for personal and career growth.

**ABOUT THE OPPORTUNITY**:
We are looking for a detail-oriented Credit Representative with a positive attitude to join our team. Reporting to the Credit Manager, the Credit Representative is responsible for collections, while ensuring customer satisfaction and retention. This role is responsible for monitoring customer accounts for compliance to credit policies, reviewing and investigating all past due accounts, and contacting customers regarding collection of outstanding balances.
- Review Accounts Receivable aging list and credit warning reports in assigned portfolio of accounts.
- Identify and investigate all past due accounts, budgets, and Non-Sufficient Funds.
- Complete risk analysis for customers with past due accounts.
- Respond to customer inquiries and resolve concerns in a timely, efficient manner resulting in achievement of first call resolution targets.
- Participate in the management of incoming calls.
- Participate and facilitate the management of residential budgets payments.

**ABOUT YOU**:

- Minimum 3 years’ experience working in Credit or Accounts Receivable environment
- Excellent time management and organizational skills, including the ability to effectively prioritize a significant workload
- Ability to handle large volumes of data with attention to detail and high level of accuracy
- Excellent communication, interpersonal and negotiation skills, including the ability to handle sensitive communications
- Excellent analytical and problem-solving skills
- Strong computer proficiency; intermediate knowledge of Microsoft Office Suite; Excel, Word
- Ability to work independently and in a team environment
- Experience working with an ERP system an asset

**WHAT WE OFFER**:

- Competitive Compensation
- 3 weeks paid vacation
- Company Paid Health & Dental Benefits
- Group RRSP
- Employee Assistance Program (EAP)
- Healthcare & Lifestyle Spending Account
- Confidentiality of all applicants assured. We thank all applicants, however only those under consideration will be contacted._

  • Credit Representative

    5 months ago

    St. Thomas, Canada MCDOUGALL ENERGY INC Full time

    **CREDIT REPRESENTATIVE** Fulltime **St. Thomas, ON** McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with...

  • Credit Representative

    5 months ago

    St. Thomas, Canada MCDOUGALL ENERGY INC Full time

    **ABOUT THE COMPANY** McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful...

  • Credit Card Operations Representative

    5 months ago

    St. Catharines, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is...

  • Commercial Credit Specialist

    2 months ago

    St. Catharines, Canada Meridian Credit Union Full time

    **About this opportunity** At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. You will be part of the Business Banking Credit team that has responsibility for credit decisions pertaining to a...

  • Owner Experience Representative

    5 months ago

    St. Thomas, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people...

  • Owner Experience Representative

    5 months ago

    St. Thomas, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people like...

  • Customer Service Representative

    4 weeks ago

    St. Albert, Alberta, Canada Servus Credit Union Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Servus Credit Union. As a key member of our branch team, you will provide exceptional service to our members, responding to their inquiries, identifying financial needs, and promoting Credit Union products and services.Key...

  • Customer Service Representative

    4 weeks ago

    St. Albert, Alberta, Canada Servus Credit Union Full time

    Role SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Servus Credit Union. As a key member of our branch, you will provide exceptional service to our members, responding to their inquiries, identifying financial needs, and promoting our products and services.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    St. Albert, Alberta, Canada Servus Credit Union Full time

    About the Role:We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Servus Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and identifying opportunities to promote our products and services.Key...

  • Member Service Representative

    3 weeks ago

    St. Albert, Alberta, Canada Servus Credit Union Full time

    About the Role:We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Servus Credit Union. As a key member of our branch team, you will provide exceptional service to our members, responding to their inquiries, identifying financial needs, and promoting Credit Union products and services.Key...

  • Member Service Representative

    4 weeks ago

    St. Albert, Canada Servus Credit Union Full time

    Servus is growing! We are looking for a part time **Member Service Representative** at our **St. Albert Branch.** **Posting Closes: November 1, 2024 end of day** **Employment Status**:Part-time, (guaranteed min. 20 hours/week) Monday to Saturday branch **Hourly wage**:$20.57 - 25.71 per hour (based on education and experience) Servus Credit Union is...

  • Customer Service Representative

    4 weeks ago

    St. Thomas, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in St. Thomas is seeking a highly skilled Customer Service Representative to join our team. As a Cashier, you will be responsible for managing customer transactions and providing a positive shopping experience. Your duties will include handling cash, credit, and debit payments, assisting customers, and maintaining a clean and organized...

  • Member Service Representative

    4 weeks ago

    St. Albert, Canada Servus Credit Union Full time

    Servus is growing! We are looking for a part time Member Service Representative at our St. Albert Branch. Posting Closes: October 29, 2024 end of dayEmployment Status: Part-time, Temporary 12 month contract (guaranteed min. 20 hours/week) Monday to Saturday branchHourly wage: $20.57 - 25.71 per hour (based on education and experience)Servus Credit Union is...

  • Member Service Representative

    3 weeks ago

    St. Albert, Canada Servus Credit Union Full time

    Servus is growing! We are looking for a part time Member Service Representative at our St. Albert Branch. Posting Closes: November 1, 2024 end of dayEmployment Status: Part-time, (guaranteed min. 20 hours/week) Monday to Saturday branchHourly wage: $20.57 - 25.71 per hour (based on education and experience)Servus Credit Union is Alberta's largest...

  • Investment Specialist

    5 months ago

    St. Thomas, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we d o at Libro is about helping people...

  • Financial Services Representative

    5 months ago

    St. Marys, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: About Meridian **Our Retail Banking Practice**: Our vision is to be recognized as the financial...

  • Operations Processing Representative

    5 months ago

    St. Catharines, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is...

  • Concierge Representative

    5 months ago

    St. Catharines, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: About Meridian **As a Concierge Representative**: You will be the first point of contact for...

  • Financial Services Representative

    5 months ago

    St. Marys, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...

  • Financial Services Representative

    5 months ago

    St. Catharines, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: About Meridian **Our Retail Banking Practice**: Our vision is to be recognized as the financial...