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Halifax, Canada Sodexo, Halifax Full time

Hospitality Supervisor - Premium Seating & Catering

Premium Seating Food & Beverage Manger / Assistant Manager

Seasonal Part Time

Sodexo is a global leader in hospitality, serving more than 115 million guests each year at more than 350 sports, entertainment and convention venues across North America, Europe, and the Unite Kingdom.

In Halifax, we are an event-based business that provides food and beverage service for over 100 events every year including Mooseheads’ Hockey, Thunderbirds’ Lacrosse, AUS Basketball, Concerts, and other premier special events. This is your opportunity to have a positive impact on the patron experience during events. If you want to be in the middle of the action at one of the busiest venues in the Maritimes, this is the place for you

The Hospitality Supervisor - Catering is directly responsible for creating unique dining experiences by actively supervising and participating in the execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, and other types of events. Under the Premium Seating Food & Beverage Manger, and working closely with culinary and operations staff, they will contribute to ensuring that events are executed smoothly and in accordance with client specifications. They will work with the Premium Suites Food & Beverage Manger to ensure Sodexo Live’s overall standards for accuracy, efficiency, and quality.
- Assist fellow employees in other departments; Serve as an information resource for the unit and provide education on catering processes as needed.
- Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory.
- Ensure that all servers are present, in proper uniform and that all are well groomed.
- Provide consistent floor supervision during events; Monitor flow of service and maintain continuous communication with kitchen.
- Assist in facilitating special guest requests; Intervene in instances of guest dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves unhappy.
- Train, delegate and assign responsibilities to servers; Ensure understanding of set-up, flow of event and service details based on instructions set forth in the BEO.
- High school diploma or equivalent.
- 1-2 years supervisory experience in a food service environment preferred.
- Demonstrated ability to understand and effectively implement written and verbal instructions.
- Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks. - Ability to work well independently.
- Ability to work well in a high stress, fast paced environment.
- Technology aptitude for working with automated inventory system.
- Scheduling flexibility to meet operational needs. Hours may be extended or irregular to include nights, weekends, and holidays.

**Job Types**: Part-time, Casual, Seasonal

**Salary**: $17.25-$18.25 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed

**Experience**:

- Hospitality: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Ability to Commute:

- Halifax, NS (required)

Ability to Relocate:

- Halifax, NS: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-06