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Front of House Manager

4 months ago

Brockville, Canada Boston Pizza International, Inc. Full time

**Front of House (FOH) Manager**:
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

DUTIES AND RESPONSIBILITIES:

- Ensure that excellent levels of service are being delivered to the guests during service.
- Ensure that all equipment used is in safe working order, checked regularly and any faults are reported to management, while ensuring equipment is not used until safe.
- Action guest concerns and compliments by praising staff and resolve complaints in a timely manner.
- Comply with all Boston Pizza policies and procedures and rules and regulations.
- Shift management in support of the management team.
- Running food and performing table-side service during busy periods to support your serving team.
- Assist the General Manager with all aspects of restaurant operations.
- Other duties as required.

SKILLS REQUIRED:
Must have 2 years of experience in Restaurant management

EDUCATION AND EXPERIENCE:

- Previous serving experience in a high-volume, full-service restaurant.
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- A positive and team-oriented attitude.
- Must be able to work with mínimal supervision and have a strong initiative.
- You must be able to perform efficiently during high-volume peak periods.
- Must be able to work flexible hours during, evenings, weekends, and holidays.
- Ability to multi-task in a fast-paced environment.
- Must be able to work a flexible schedule including opening, closing, weekends, and holidays.
- Must be eligible to work in Canada.
- Boston Pizza was established over 50 years ago and _
- is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row_
- . We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you_