Academic & Immigration Advisor

7 months ago

Brampton, Canada Algoma University Full time

_Algoma University is committed to undoing systemic and institutional discrimination and being publicly transparent and accountable. Diversity, equity, and inclusion are fundamental to our Special Mission. In keeping with the Seven Grandfather teachings that are the core values that inform our decisions as an institution, we are committed to creating a welcoming, inclusive, respectful, and safe environment where everyone belongs. We live these values through the strength and richness that diversity brings to our workforce and welcome contributors from equity-deserving groups including: Indigenous Peoples, Black and racialized persons, women, Persons with Disabilities, 2 Spirit, Lesbian, Gay, Bisexual, Transgender, and Queer persons._

**Job Title: Academic & Immigration Advisor**
- Staff Bargaining Unit_

**Position Status**: Permanent Full-time (35 hours/week), OSSTF

**Department**: Office of the Registrar

**Supervision Received**: Associate Registrar, Advising & Enrolment

**Supervision Exercised**: Student Assistants (if applicable )

**Location**: Brampton, ON

**Number of Positions**: 1

**PRIMARY FUNCTIONS**:
A. Academic Advising / Registration 50%

B. Retention / Student Services 40%

C. Administrative / Other Duties 10%

**TOTAL 100%**

Reporting to the Associate Registrar, Advising & Enrolment the Academic & Immigration Advisor is responsible for working in a collaborative environment and the coordination of on-site arrangements for the delivery of the Brampton-based programming in the area of Student Success and Wellbeing.

This position will be front-line/front desk, student-centric, and service based. Please note the expected hours for this position will be based on a 35-hour workweek, but will be non-regular to accommodate service to students, events, etc.

**RESPONSIBILITIES**:
**Academic Advising / Registration (50%)**
- Work cooperatively with staff in Student Success Central to coordinate access to student support services for Brampton students.
- Work independently to advise, advocate and support students following the University’s academic procedures ensuring the standard operating procedures (SOPs) and established policies and past practices are followed.
- Provide Academic Advising to first-year students as assigned and upper-year students as needed.
- Maintain current knowledge of the university calendar, academic program requirements, deadlines, procedures, regulations for course overloads, etc.
- Direct students through the process of course selection, program requirements/ prerequisites, and the student’s academic interests, including post-graduate programs and the student’s abilities.
- Coordinate with Recruitment / Admissions staff to transition students from applicant to registrant.
- Develop individual Student Success Plans and collect, maintain, and analyze data to improve retention and graduation rates.
- Organize and implement tri-annual Academic Orientation programs for all incoming students.
- Provide ongoing academic advising training to faculty and other Student Success staff as required.
- Partake in ongoing academic advising, career development, and culturally appropriate student services training.

**Retention / Student Services (40%)**
- Provide guidance and information to students regarding policies and procedures, eg. code of conduct, academic dishonesty, grade appeals, etc.
- Provide support services such as social, career, personal and academic guidance as well as referral services to all students.
- Provide immigration advice or referral to immigration support services to international students and follow legislative and regulatory guidelines and standards regarding student advising on immigration-related matters (Immigration, Refugees & Citizenship Canada (IRCC), Immigration Consultants of Canada Regulatory Council (ICCRC).
- Create and promote internal awareness of student satisfaction and the importance of service to students, including the annual student satisfaction/experience survey.
- Respond, assist, and coordinate the referral of students to mental health supports and services.
- Assist in administering academic support services including peer tutoring, special needs services, and other related academic support services provided through collaboration with the Learning Centre.
- Manage the relationships with external student support providers including the CMHA and other Health Services contacts in Brampton.
- Build community connections for the provision of services to Brampton students.
- Work collaboratively with Student Success (Academic Advisor, Learning Respond, assist, and coordinate the referral of students to mental health supports and services.
- Assist in administering academic support services including peer tutoring, special needs services, and other related academic support services provided through collaboration with the Learning Centre.
- Manage the relationships with external student support providers including the CMHA and other

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